Careers

We’d love to meet you!

We are passionate about simplifying healthcare decisions and determined to build the best team possible: one that is diverse, inclusive, and deeply committed to living our values.

We are looking for exceptional people who care deeply about ensuring that every healthcare decision is high-quality, cost-effective, and convenient. We are looking for people with grit and tenacity, kindness, intellectual curiosity, and a commitment to developing and improving your teammates. We are looking for people who want to grow personally and professionally as quickly as Ribbon is growing as a company.

We are not looking for specific degrees, or any other “right background”. If you’re hungry, driven, and motivated, and you think you have what it takes to be the best candidate in a role, we want to meet you.

Our Values

Run towards hard problems

We are motivated by the toughest challenges. We seek out hard problems that have the most impact and solve them to help those who need it most.

Put your team first

We are a family. We are all happier and healthier when we take care of each other and put each other’s needs ahead of our own.

Do what you say

We are honest with each other. We are accountable to each other.

Stay hungry, keep improving

We are humble. We will make mistakes, learn from those mistakes, and be better because of those mistakes.

Practice habits of excellence

We measure our success by the process it took to get there. We will always do our very best and we are proud of the outcome because of it.

Build with empathy

We are building the best healthcare experience for our users. When faced with a difficult decision, we do what’s best for people’s lives.

Our Benefits

We care deeply about our team and strive to offer a generous benefits package to support everyone’s well-being, such as:

Fully sponsored medical, dental, and vision plan coverage
Unlimited paid time off and flexible hours

Membership to One Medical and virtual mental health support
Commuter support and CitiBike membership

Inclusive environment and activities to connect outside the office
401k sponsorship

Fully sponsored medical, dental, and vision plan coverage
Inclusive environment and activities to connect outside the office
Commuter support and CitiBike membership

Membership to One Medical and virtual mental health support
Unlimited paid time off and flexible hours
401k sponsorship

Fully sponsored medical, dental, and vision plan coverage
Membership to One Medical and virtual mental health support
Inclusive environment and activities to connect outside the office
Unlimited paid time off and flexible hours
Commuter support and CitiBike membership
401k sponsorship

Open Roles

Technology

Analytics Engineer

New York, NY

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We’re looking for entrepreneurial analytics engineers who are motivated by our mission to simplify healthcare. We’re building a data platform and API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand their various data needs, and how to best use Ribbon’s data to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

While you love to analyze data, you are excited about automating data workflows so that anyone else can glean critical insights on how to use Ribbon’s core data set
You are proficient with SQL and have experience working with data at scale (e.g., EMR, Hadoop, Spark, HBase, Presto, Postgres)
You feel comfortable owning ML workflows, such as automating the training of a predictive model, the deployment of that model at scale, etc
You have some experience designing, building, and/or managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)You have a track record of learning new technologies and languages on the job
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Work closely with both business stakeholders and the machine learning team at Ribbon to democratize data access
Build and launch new models into production: You will work with the machine learning team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Build data infrastructure and work closely with data pipelines: You will develop infrastructure to support our ETL, analytics, and modeling workflows. Data engineering is a core part of what we do, so you have to love working closely with data!
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Evaluate third-party data sources: You will make decisions about what data is worth buying to augment the Ribbon data set

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Backend Engineer

New York, NY

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We’re looking for entrepreneurial software engineers who are motivated by our mission to simplify healthcare. We’re building an API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand our customers’ use cases and challenges, and build products to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

You have experience working with data at scale (e.g., EMR, Hadoop, Spark, HBase, Presto, pushed the limits of Postgres) and are familiar with SQL
You have experience developing and deploying applications to a production environment
You have some experience designing, building, and/or managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)
You care about building enterprise-grade systems because you understand how our products meaningfully impact patients downstream
You have a track record of learning new technologies and languages on the job
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Build production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability
Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Build data infrastructure and work closely with data pipelines: You will develop infrastructure to support our ETL, analytics, and modeling workflows. Data engineering is a core part of what we do, so you have to love working closely with data!
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Evaluate third-party and open source software: You will make decisions about what we build versus buy and where to buy

More Info

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Data Engineer

New York, NY

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Data is a core part of our product. Our data pipelines today consist of thousands of datasets from hundreds of unique sources and continues to grow every day. This pipeline powers our machine learning models and API, which powers production workflows that affect real patients. We’ve experienced rapid growth in data scale over the past few years and are looking for an experienced developer to build scalable systems that can support the next phase of our growth. We are looking for someone who can architect efficient and scalable systems, set data engineering standards for the engineering organization, and enjoys rolling up their sleeves and coding.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

You have experience designing and implementing data warehouses and ETL architecture in the cloud and are excited to leverage your experience to build from the ground up
You are very comfortable with SQL (Hive, Oracle, Vertica…etc.) and relational databases; Python experience would be a big plus but not required
You have a unique ability and passion for transforming large and complex datasets into information that is useful for real life decision making
You are able to break down ambiguous problems and propose clear data modeling designs
You have the ability to make thoughtful trade-offs between long-term scalability and moving quickly in the short-term
You care deeply about implementing best practices that ensure data integrity and reliability because you understand how our products meaningfully impact patients downstream
Helpful but not required: You have experience working with healthcare data (e.g. claims, directory, medical records)

Your day-to-day:

Architect and build our data warehouse: You will design and build a data warehouse that will serve as the foundation for our data pipelines and machine learning
Scale our machine learning efforts: You will build data infrastructure to enable our machine learning engineers to deploy existing models to our production data pipeline and expand their analytics efforts
Build a data extraction framework: You will design and improve upon our current system of record for ingesting data from hundreds of different sources
Build data pipelines: You will integrate many data sources into the Ribbon data pipeline. You will set the standards by which other engineers building data pipelines will follow
Build light-weight automation: You will develop systems and tools to configure, monitor, and orchestrate our data infrastructure
Develop data standards: You will develop Ribbon’s internal standards for data management and data governance

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Software Engineer - Internship

New York, NY or Remote

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We’re looking for entrepreneurial software engineer interns who are motivated by our mission to simply healthcare. We’re building an API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand our customers’ use cases and challenges, and build products to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

You have a strong background in Computer Science or other equivalent field
You have experience developing full applications from start-to-finish
You have experience working with data (e.g., can work with data in some form of SQL, Postgres, Python, Spark, HBase or Presto, etc.)
You are familiar with AWS cloud technologies and have a track record of learning new technologies and languages on the job

Your day-to-day:

Build production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability
Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs and front-end applications to extend the reach of our core technology
Build data pipelines: You will build data pipelines to bring together thousands of datasets across hundreds of different sources; data engineering is a core part of what we do
Build data infrastructure: You will develop infrastructure to support our ETL, analytics and modeling workflows
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)

More Info

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Staff Software Engineer

New York, NY

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The usage of our API has grown quickly, both in terms of clients and raw usage. We are looking for a senior platform engineer to help us shape and build the next generation of our platform as we look to scale the ways in which our clients use our API. We are looking for someone who can architect efficient and scalable systems, set engineering standards for the engineering organization, our application/platform, and enjoys rolling up their sleeves and coding. Clients are only accessing a fraction of Ribbon’s data. The evolution of our platform will be crucial in letting our users tap into the fullest potential of our data, which will be critical in furthering Ribbon’s mission of simplifying healthcare.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

You have experience designing and implementing APIs, and are excited at the opportunity to build an API platform from the ground up
You are experienced in data model design and like to think about systems and services
You have been a technical lead among a team of engineers working on a production-grade API
You have the ability to make thoughtful trade-offs between long-term scalability and moving quickly in the short-term
You care deeply about implementing best practices that ensure data integrity and reliability because you understand how our products meaningfully impact patients downstream
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Architect and build a production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability. You will help create a platform that is the foundation of how the world interacts with Ribbon’s data.
Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Develop data standards: You will develop the platform’s standards for data management and data governance
Ensure reliability: You will architect and set up the monitoring and fail safes needed to make sure that our API is robust and can handle scalability issues
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Evaluate third-party and open source software: You will make decisions about what we build versus buy and where to buy

More Info

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Product

Product - Internship

New York, NY

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We are looking for a product intern who is excited about solving difficult data problems in the healthcare ecosystem. Data is at the center of Ribbon’s value proposition and as such, you will be responsible for scoping new data products, analyzing our existing data asset, and coordinating technical and operational efforts in order to simplify healthcare decision making.

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Product Lead - Provider Performance

New York, NY

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We are looking for a product leader to spearhead our product development efforts for all provider performance, cost, and quality products. You will work closely with our engineering and analytics teams to structure, spec, and manage new product development, as well as collaborate with deployment and sales to continue to evolve our provider performance and transparency products in market.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment

What we’re looking for in this role:

You have deep empathy and understanding of cost & quality transparency in healthcare
You have a strong perspective on products to enable more effective healthcare decision making (e.g., designing medical bundles using claims, identifying signals of surgeon quality, identifying the analytical nuances of cost transparency)
You are analytically rigorous and have the statistical acumen to research literature and evaluate first and third party data sources in order to design products that drive improved care decisions.
You have the technical capacity and ability to work with engineering and analytics teams to design data flows and lead the development of new products

Your day-to-day:

Design new products: Lead the design and development of Ribbon’s cost & quality transparency API and its supporting products
Organize and motivate teams: Collaborate closely with engineering and analytics team to drive the development of cutting-edge cost & quality products
Conduct targeted research: Conduct literature review and first party research to drive Ribbon's leading cost & quality transparency product and develop new cost & quality metrics.
Collaborate and gather feedback: Work closely with our partners, prospects, and others in healthcare to build empathy for the patient experience and design products that best solve the cost & quality data gap in care navigation

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Product Manager - Platform

New York, NY

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Being able to access and engage with Ribbon’s data is a core aspect of our product and success as a company. As such, we’re looking for an experienced Platform Product Manager who will lead the development of an enterprise-grade API layer that sets the foundation for a client-facing data platform. You will not only work with engineering leadership to rebuild our existing API to be more flexible, scalable, and stable, but also spearhead the creation of new frontend tools and workflows on top of it. We’re looking for someone who has learned from experience what works and what doesn’t when building a B2B SaaS platform and is excited to apply their knowledge to help make healthcare decisions high-quality, cost-effective, and convenient for all.

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Growth

Enterprise Sales Lead – Health Plans

New York, NY

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We are looking for an Enterprise sales Lead to lead our efforts in engaging and partnering with health plans across existing and new health plan products, to collaborate with the team to refine our positioning and messaging for health plans, and to build empathy for and act as the voice of health plans in new product development.

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Product Marketing Manager

New York, NY

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We are looking for an ambitious Product Marketing Manager who is passionate about simplifying healthcare and eager to develop and implement results-driven marketing strategies that support Ribbon’s goals. You will work side-by-side with our marketing, product, BD and sales teams to deeply understand our customers’ needs and develop strategic campaigns that communicate Ribbon’s value to the market. You will build creative campaigns that excite new audience segments and drive awareness and revenue. You will play a critical role in communicating the value proposition for Ribbon’s solutions.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

You have experience working in a fast-paced, high-feedback environment
When the path forward is uncertain, you push forward to find creative solutions
You are excited about marketing and enjoy finding simple ways to communicate complex ideas
You are extraordinarily detail oriented
You have exceptional written and verbal communication skills and effectively organize and convey your thoughts and ideas
You value feedback and reflection
You have the interest and curiosity to dive deep into healthcare and technology concepts, themes, and trends
You love solving difficult problems for users and teammates

Your day-to-day:

Develop differentiated messaging: Ensure unique messaging that resonates with audience segments
Build sales enablement kits: Arm our go-to-market team with compelling content such as presentations, talking points, and collateral
Lead and execute cohesive marketing campaigns: Take creative campaign ideas from inception to launch
Partner with internal teams: Develop trusting relationships across product, deployment, sales, and engineering teams
Translate market feedback internally: Help identify market trends, shadow sales calls, and articulate Ribbon’s value in line with these trends

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Special Projects Lead

New York, NY

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We are looking for a Special Projects Lead to spearhead critical projects of high strategic importance to Ribbon Health. You will own cross-functional initiatives that span across the leadership team, help us drive new processes and operations, and lead important strategic partnerships.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment

What we’re looking for in this role:

Outcomes Orientation: When faced with a new problem, you have a bias for action. You enjoy getting to an initial hypothesis quickly with limited data and building a plan to test and improve hypotheses with a path to quickly running experiments to gather more information
Empathy & Humility: We exist to power every care decision to be high-quality, cost-effective, and convenient and work in service of others. You care deeply about helping others and putting your team first, and you are motivated to improve healthcare by doing so.
Analytical Rigor: You take a fact-based, hypothesis-driven approach to new problems and are able to add structure to a previously open-ended problem, then drive to a solution by leveraging facts and numbers as evidence
Strong Communication: You are adept at communicating across and collecting information from different parts of the organization. You are comfortable presenting recommendations / a solution and next steps to a management team
Intellectual Curiosity: You are a fast learner who enjoys taking on new problems that you haven’t yet encountered and are able to drive to initial hypotheses quickly. You are resourceful in getting data and enjoy working with others to identify where to go to gather data and propose initial recommendations

Your day-to-day:

Adding Structure to Unstructured Problems: You will use your creativity and analytical rigor to thrive in running with new hard problems without a clear answer. You will evaluate our existing internal processes and operations and propose solutions that will enable us to scale quickly and efficiently
Running Cross-Functional Initiatives: You will take on critical problems that affect multiple and/or all aspects of Ribbon, work with the team to drive solutions & outcomes, and think of ways to scale these solutions with the company
Owning Critical External Partnerships: You will identify strategic partnerships that can help us address key gaps, ranging from external data partnerships to creative ways to build awareness of and drive our business

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People

Head of People

New York, NY

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We are looking for a Head of People to help us build a high-performing, mission-driven, and kind team as Ribbon enters a period of explosive growth. Your goal will be to ensure that Ribbon is a meaningful, fun, diverse, equitable, and inclusive environment that is always living our values as our culture scales. Through your work across the full-employee cycle, from recruiting to onboarding to individual and team development, you will help make Ribbon the mission-driven place to work in NYC health-tech and the best career decisions anyone has ever made.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

You have experience scaling an early-stage, high-growth company across the full employee cycle, including recruiting, onboarding, and development
You have an immense passion for creating & scaling an exceptional, high-performing, empathetic, and kind culture
You believe that people are the key to every successful company and have a track record of acting on that belief
You have analytical rigor and a hypothesis-driven approach to make people strategy decisions and to design and improve critical processes
You have a strong desire to coach & improve our organization at every level, including coaching our management team, leading learning & development initiatives, and building out our People team
You have a commitment to and proven track record of building an inclusive, equitable, and diverse team and culture

Your day-to-day:

Leadership & strategy: Work closely with and be a part of our leadership team to set and execute our People strategy
Talent acquisition: Drive our recruiting efforts, including role definition, sourcing, screening, interviewing, and more
Training & development: Train and develop your teammates to ensure values and culture are evident across every step of our People experience and help our culture reach its full potential as we scale, starting with onboarding through the entire Ribbon teammate experience
Diversity, equity, and inclusion: Lead our DEI efforts and drive tactical initiatives to ensure that we are creating and maintaining the most diverse, equitable, inclusive, and welcoming culture possible as we grow and evolve
Processes & best practices: Collaborate with the whole team to define and document our people processes and Habits of Excellence

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Talent Acquisition Lead

New York, NY

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We are looking for a Talent Acquisition Lead to help us identify and recruit the best team possible, to build a high-performing, mission-driven, kind, and diverse team, and to help us guarantee that the most important part of Ribbon - the people we work with everyday - guarantees that working at Ribbon is the best career decision anyone has ever made.

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Careers

We’d love to meet you!

Our Values

Run towards hard problems

Put your team first

Do what you say

Stay hungry, keep improving

Practice habits of excellence

Build with empathy

Our Benefits

Open Roles

Technology

Analytics Engineer

Backend Engineer

Data Engineer

Software Engineer - Internship

Staff Software Engineer

Product

Product - Internship

Product Lead - Provider Performance

Product Manager - Platform

Growth

Enterprise Sales Lead – Health Plans

Product Marketing Manager

Special Projects Lead

People

Head of People

Talent Acquisition Lead

Use Cases

About Us

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