Careers

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You have experience building and managing complex data products
• You have a deep understanding of data pipelines and infrastructure
• You are highly process driven and effectively create structure in ambiguous situations
• You excel at setting the longer term vision for products and creating effective roadmaps for your teams
• You are excited about execution and are comfortable diving into the weeds to do the necessary data analysis to inform decisions
• You have experience and interest in leading teams and coaching others

Your day-to-day:

• Design and build scalable data infrastructure: You will collaborate with engineering teammates to make sure our data infrastructure meets our business needs in a scalable way.
• Build processes: You will work closely with product and deployment teammates to build systems and processes that enable us to process and deliver billions of rows of data efficiently.
• Prioritization: You will weigh trade offs across the business to ensure we are effectively prioritizing resources and meeting customer and market needs.
• Product leadership: Build product roadmaps, acquire necessary resources, hire additional team members, and lead the execution of our core data pipelines.

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment

What we’re looking for in this role:

• You have experience working in a fast-paced, high-feedback environment.
• You thrive in ambiguous environments. When the path forward is uncertain, you are able to bring clarity and organization for yourself and your team.
• You have quantitative and data experience, and you pride yourself on analytical rigor.
• You have experience bringing data and/or software products from inception to launch. 
• You are willing to do whatever it takes for your product and team to be successful. No task is too small, you want to be in the weeds, and you always put your team first.
• You have the technical capacity and ability to work with engineering and analytics teams to design data flows and lead the development of new products.

Your day-to-day:

• Design new products: Bring new products to market by conducting research, scoping use-cases, creating project plans, testing, iterating, and launching.
• Organize and motivate teams: Ensure your teammates have a pulse on team priorities, are sharing feedback and developing, and are unblocked and able to get things done.
• Bring order to chaos: Build operational processes across our product and engineering teams that will enable us to move faster and track progress.
• Build metrics and analytics: Create mechanisms for Ribbon to track its progress and better itself over time, plan effectively, and make proactive decisions.
• Operationalize data: Map disparate data sources, troubleshoot discrepancies and bugs, and formulate our perspective on data collection.

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You have experience in a customer-facing role or have strong written and verbal communication skills
• You have some experience working with data at scale and understand the complexity of deploying an API product
• You can explain complex technical concepts with clarity and simplicity, to an engineer, a doctor, a call center agent, or executive
• You can troubleshoot and get to the bottom of open ended technical problems independently
• You care deeply about making sure products just work in the real world and result in better healthcare decisions for patients
• You understand how technical decisions impact both our direct users and the patients and families who are affected downstream
• Helpful but not required: You have experience working with healthcare data (e.g. claims, directory, medical records)

Your day-to-day:

• Deploy our product: You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, supporting customer implementations, and developing solutions to new problems we haven’t seen
• Develop new products on the frontlines: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to develop new products and product features. You are an investigative journalist who can see a problem, build and test prototypes quickly, and work with the rest of the engineering and product team to build for scale
• Sales Engineering: You will help Ribbon grow its revenue and impact by supporting sales and marketing efforts. This involves finding creative ways to convey Ribbon’s value to a variety of audiences through demos, presentations, and proof-of-concepts.
• Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints
• Scale our impact: You will help Ribbon grow its customer base by supporting sales and marketing efforts
• Improve operations: You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needs

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You have experience working in a fast-paced, high-feedback environment.
• You thrive in ambiguous environments. When the path forward is uncertain, you are able to bring clarity and organization for yourself and your team.
• You aren’t afraid of messy data and clinical detail, and you pride yourself on analytical rigor - experience in a clinical setting, or with clinical or claims data are both a plus!
• You are ready to take the perspective of the physician and the patient. 
• You have experience bringing data and/or software products from inception to launch. 
• You are willing to do whatever it takes for your product and team to be successful. No task is too small, you want to be in the weeds, and you always put your team first.
• You have the technical capacity and ability to work with engineering and analytics teams to design data flows and lead the development of new products.
• You have the communication skills and business acumen to represent and co-develop these products with potential customers, and to develop and manage a strategic roadmap.

Your day-to-day:

• Design new products that help us measure / describe providers in useful ways: Bring new products to market by conducting research, scoping use-cases, creating project plans, testing, iterating, and launching.
• Organize and motivate teams: Ensure your teammates have a pulse on team priorities, are sharing feedback and developing, and are unblocked and able to get things done.
• Bring order to chaos: Build operational processes across our product, engineering and client-facing teams that will enable us to move faster and track progress.
• Build metrics and analytics: Create mechanisms for Ribbon to track and communicate its progress and better itself over time, plan effectively, and make proactive decisions.
• Operationalize data: Take underlying detailed, sometimes messy data and build the process to turn it into useful metrics that our customers can use, and that Ribbon can scalably deploy.

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• You have full time or internship experience working in a fast-paced, high-feedback environment (e.g. product, customer experience, engineering, operations, consulting, banking).
• You value feedback and are self reflective. 
• You are excited about data and enjoy working in the weeds of messy and complicated datasets.
• You are extraordinarily detail oriented and thorough.
• You bias toward action and have a track record of rolling up your sleeves and doing whatever it takes to get things done.
• You have the technical capacity to work with engineering and analytics teams and can learn new technologies quickly.
• You have strong written and verbal communication skills and effectively organize and convey your thoughts and ideas.

Your day-to-day

• Operationalize data: Map disparate data sources, troubleshoot data discrepancies, and provide answers to key client questions around our data and product.
• Ensure product quality: Ensure the quality, coverage, and usability of our existing products by addressing known gaps.
• Analyze: Conduct rigorous analysis of internal and external data sets, and synthesize data insights for key stakeholders.
• Build for scale: Scope process and product improvements that will enable Ribbon to continue to scale its product and operations rapidly.

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You have experience working in a fast-paced, high-feedback environment (e.g. start-ups, consulting, banking)
• You have the desire and aptitude to work with a technical product and learn new technical and analytical skills
• You are have a high ownership mentality and are driven to solve problems all the way through, regardless of whether it's "part of your job"
• You have demonstrated the ability to learn complex new subject matter quickly
• You have strong written and verbal communication skills
• You are empathetic and care deeply about making sure our products are resulting in better healthcare decisions for patients

Your day-to-day:

• Deploy our product: You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, supporting their technical implementations, and developing solutions to new problems we haven’t seen
• Gather and synthesize product feedback: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to prioritize new products and product features within our roadmap. You are an investigative journalist who can see a problem, ask questions, and look for signal and insights in every conversation with users.
• Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints
• Scale our impact: You will help Ribbon grow its customer base by supporting sales and marketing efforts
• Improve operations: You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needs

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• You have experience building and leading a partnerships, customer success, or account management team
• You have experience building and navigating customer relationships across different levels and functions within an organization, and breaking down barriers in order to get something done
• You are deeply empathetic to the needs of each customer stakeholder, and you build high trust relationships by understanding their needs, motivations, and challenges and by being an advocate for them
• You have strong business acumen and have the ability to model the business value and financial impact of prospective partnerships
• You have experience navigating greenfield and ambiguous problem spaces, bringing order to chaos, and developing creative solutions to partnership opportunities
• You are a clear, concise, and credible communicator; you can motivate, support and lead discussions with a diverse set of stakeholders
• You care about how business and product decisions impact both our direct users and the patients and families who are affected downstream
• You have experience with structuring and negotiating deal terms for a SaaS business
• Nice to have: You have experience leading customer partnerships at Fortune 500 healthcare enterprises

Your day-to-day

• Build and cultivate executive-level relationships with customer stakeholders and become a trusted advisor and advocate
• Lead renewal and growth initiatives within existing accounts, as well as other efforts designed to expand and deepen customer and channel partner relationships
• Identify and drive data partnerships to increase the network effects of Ribbon’s platform
• Surface relevant signal from customers that have implications for how we build and deploy our products
• Define and implement internal performance metrics and lead initiatives to drive improvements
• Build this new function at Ribbon, including hiring and leading a team

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• You have experience building and navigating customer relationships across different levels and functions within an organization, and breaking down barriers in order to get something done
• You have experience building high trust relationships with a variety of stakeholders by understanding their needs, motivations, and challenges and by being an advocate for them
• You have strong business acumen and have the ability to model the business value and financial impact of prospective partnerships
• You have experience navigating greenfield and ambiguous problem spaces, bringing order to chaos, and developing creative solutions to partnership opportunities
• You are a clear, concise, and credible communicator; you can motivate, support and lead discussions with a diverse set of stakeholders
• You care about how business and product decisions impact both our direct users and the patients and families who are affected downstream
• Nice to have: You have experience leading customer partnerships at Fortune 500 healthcare enterprises

Your day-to-day

• Build and cultivate executive-level relationships with customer stakeholders and become a trusted advisor and advocate
• Lead renewal and growth initiatives within existing accounts, as well as other efforts designed to expand and deepen customer and channel partner relationships
• Identify and drive data partnerships to increase the network effects of Ribbon’s platform
• Surface relevant signal from customers that have implications for how we build and deploy our products
• Define and implement internal performance metrics and lead initiatives to drive improvements
• Build this new function at Ribbon, including hiring and leading a team

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You have experience in a customer-facing role or have strong written and verbal communication skills
• You have some experience working with data at scale and understand the complexity of deploying an API product
• You can explain complex technical concepts with clarity and simplicity, to an engineer, a doctor, a call center agent, or executive
• You can troubleshoot and get to the bottom of open ended technical problems independently
• You care deeply about making sure products just work in the real world and result in better healthcare decisions for patients
• You understand how technical decisions impact both our direct users and the patients and families who are affected downstream
• Helpful but not required: You have experience working with healthcare data (e.g. claims, directory, medical records)

Your day-to-day:

• Deploy our product: You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, supporting customer implementations, and developing solutions to new problems we haven’t seen
• Develop new products on the frontlines: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to develop new products and product features. You are an investigative journalist who can see a problem, build and test prototypes quickly, and work with the rest of the engineering and product team to build for scale
• Sales Engineering: You will help Ribbon grow its revenue and impact by supporting sales and marketing efforts. This involves finding creative ways to convey Ribbon’s value to a variety of audiences through demos, presentations, and proof-of-concepts.
• Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints
• Scale our impact: You will help Ribbon grow its customer base by supporting sales and marketing efforts
• Improve operations: You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needs

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You are unequivocally motivated by ambiguous challenges in new environments; you love adding structure to open-ended problems and developing a scalable and repeatable path forward to solving those problems at scale
• You thrive on meeting and developing new creative partnerships, especially in new environments, that can unlock sources of value that neither part of the partnership had previously considered possible alone
• You are a long-term strategic thinker who can develop agreement structures that control for long-term variability and increase the size of the pie for all parties involved
• You love working to solve cross-functional problems, building a perspective based on the input and collaboration of others across teams, including both technical and non-technical teams
• You are an inspiring communicator and a deep listener. You quickly build empathy for other problems and think of creative solutions to move forward together
• You take a hypothesis-driven and analytical approach to new and difficult problems, quickly identifying the root causes of problems and developing fact-based hypothesis that you can quickly test and iterate to move forward

Your day-to-day:

• Identify new partnership opportunities, develop relationships, and structure mutually beneficial partnerships with leading healthcare solutions where Ribbon can enhance offerings and where Ribbon data can be further distributed across the ecosystem
• Negotiate and structure bespoke and complex deals with new partners that drive mutually beneficial outcomes in the immediate and long-term
• Lead our channel partnership strategy and collaborate closely with go-to-market, product, and customer deployment teams to ensure we’re on a scalable path forward
• Work closely with go-to-market to develop our channel partnerships value proposition, partnership enablement plans, and more to ensure scalable growth
• Surface relevant signal from the market that have implications on how we we go-to-market 

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role:

• You have experience in leading cross-functional initiatives, managing projects with several moving pieces and stakeholders, and succeeding in a complex and fast moving environment
• You are excited about sales and partnerships and are looking for an opportunity to think strategically on new ways to drive revenue
• You have exceptional interpersonal, written and verbal communication skills and effectively organize and convey your thoughts and ideas
• You thrive in ambiguous environments. When the path forward is uncertain, you push forward to find creative solutions

Your day-to-day:

• Identify and generate new partnership opportunities through research that aids in driving towards Growth’s revenue goals.
• Collaborate with Marketing and Sales to propose and execute a targeted outbound sales approach
• Track all relevant qualification and lead generation activity through a CRM and create forecasting analysis for the Growth team
• Develop account intelligence relationship maps and use case opportunities through prospecting and direct account engagement 
• Project manage key initiatives that are critical to scaling Ribbon’s revenue generating partnerships Create and refine internal processes and metrics to scale the Growth Team’s efforts

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• Demonstrated capability to build revenue-generating partnerships with digital health companies across different levels of the organization
• Proven track record of engaging and collaborating with digital health companies in data-driven settings
• Ability to provide market feedback across go-to-market and technical teams to ensure rapid product and communication improvements

Your day-to-day:

• Develop new relationships and strike revenue-generating partnerships with digital health companies
• Be present where our partners are; attend conferences and industry events and spend time with our partners
• Provide voice of digital health companies across all teams to further develop company empathy for our partners’ problems
• Collaborate across organization to refine Ribbon perspective on go-to-market efforts for health plans 

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• Aptitude to build revenue-generating partnerships with digital health companies across different levels of the organization
• Proven track record of engaging and collaborating with digital health companies in data-driven settings
• Ability to provide market feedback across go-to-market and technical teams to ensure rapid product and communication improvements

Your day-to-day:

• Develop new relationships and strike revenue-generating partnerships with digital health companies
• Be present where our partners are; attend conferences and industry events and spend time with our partners
• Provide voice of digital health companies across all teams to further develop company empathy for our partners’ problems
• Collaborate across organization to refine Ribbon perspective on go-to-market efforts for health plans 

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You have demonstrated the ability to convey and demonstrate the business value of complex, technical products
• You have demonstrated the ability to analyze large data sets and draw compelling conclusions for an executive audience, comfort with SQL and Python
• You have demonstrated the ability to quickly learn and understand new industries and business models; bonus points for health care experience
• You are highly organized and able to manage many deliverables simultaneously, with limited timelines, and multiple stakeholders
• You have experience building processes, tools, and teams from 0 to 1

Your day-to-day:

• You will work closely with sales and partnerships teams to identify and qualify new opportunities, identify and scope use cases, convey and demonstrate the value of Ribbon’s product, and remove technical blockers
• You will recommend Ribbon products for specific customer challenges and develop creative technical solutions to novel use cases in new market segments
• You will rally and organize internal teams to solve difficult technical challenges under short timelines, including proof-of-concepts, complex implementations, and new features
• You will gather, synthesize, and share product feedback from prospective customers
• You will build prototypes and perform data analysis to help show the value of Ribbon’s product to prospective customers

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You are excited by launching solutions from new ideas and have experience building new partnerships from idea to execution to launch
• You enjoy navigating complex external organizations, building individual relationships with a vast array of external stakeholders, and spending time understanding motivations and challenges for each 
• You are an inspiring communicator and an even better listener; you care deeply about learning about others’ problems, and you can manage a conversation of diverse stakeholders and know when to use the right anecdotes to offer solutions
• You are a healthcare enthusiast, regularly reading about healthcare trends and developing your own perspectives on the future of our industry 
• You are comfortable in analytical environments and have demonstrated capacity to add structure to unstructured environments, especially in go-to-market settings
• You care deeply about the end users whom our product supports, reflecting on the direct impact our product has on patients’ healthcare decisions 
• You roll up your sleeves and are happy to put into place new processes and structures; you’re unafraid to make suggestions to improve our go-to-market strategies and our positioning

Your day-to-day:

• Develop relationships and strike new revenue-generating partnerships with innovative digital healthcare companies 
• Lead market segmentation efforts and refine company perspective on healthcare startups and enterprises
• Build theses on healthcare trends and how they will impact Ribbon and their customer base 
• Work closely with marketing and sales to define our positioning and value proposition
• Surface relevant signal from the market that have implications on how we we go-to-market 
• Identify and implement process improvements to our go-to-market strategy to support our growth

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You are excited by launching solutions from new ideas and have experience building new partnerships from idea to execution to launch
• You enjoy navigating complex external organizations, building individual relationships with a vast array of external stakeholders, and spending time understanding motivations and challenges for each 
• You are an inspiring communicator and an even better listener; you care deeply about learning about others’ problems, and you can manage a conversation of diverse stakeholders and know when to use the right anecdotes to offer solutions
• You are a healthcare enthusiast, regularly reading about healthcare trends and developing your own perspectives on the future of our industry 
• You are comfortable in analytical environments and have demonstrated capacity to add structure to unstructured environments, especially in go-to-market settings
• You care deeply about the end users whom our product supports, reflecting on the direct impact our product has on patients’ healthcare decisions 
• You roll up your sleeves and are happy to put into place new processes and structures; you’re unafraid to make suggestions to improve our go-to-market strategies and our positioning

Your day-to-day:

• Develop relationships and strike new revenue-generating partnerships with innovative digital healthcare companies 
• Lead market segmentation efforts and refine company perspective on healthcare startups and enterprises
• Build theses on healthcare trends and how they will impact Ribbon and their customer base 
• Work closely with marketing and sales to define our positioning and value proposition
• Surface relevant signal from the market that have implications on how we we go-to-market 
• Identify and implement process improvements to our go-to-market strategy to support our growth

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role

• You have experience working in a fast-paced, high-feedback environment 
• You thrive in ambiguous environments. When the path forward is uncertain, you push forward to find creative solutions
• You have the interest and curiosity to dive deep into healthcare and technology concepts, themes, and trends
• You love solving difficult problems for users and teammates
• You are a critical thinker who is energized by opportunities to test and experiment with different hypotheses
• You enjoy teaching, especially distilling technical concepts into simple explanations and using data to illustrate a point
• You are drawn to marketing funnels, constantly imagining areas to optimize and improve our existing campaigns
• You have experience in digital marketing, growth marketing, demand generation, or a similar role

Your day-to-day

• Develop organic and paid acquisition strategies: Define our acquisition strategy, analyze metrics in each approach to ensure success, own our outcomes
• Experiment with new channel approaches: Look for opportunities to grow our funnel and try things we haven’t done before
• Drive industry best-in-class metrics: Establish our KPIs, own improving on these metrics, and push us all to deliver a best in class growth marketing function
• Share channel and funnel learnings on a continuous basis: Create a common language around our go-to-market funnel so the full Ribbon team understands the impact of our channels and how they can help

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• You have experience building high-performing marketing campaigns with a hypothesis-driven mindset.
• You have strong business acumen and the ability to prioritize and communicate the value of every tactical marketing campaign decision 
• You have experience navigating greenfield and ambiguous problem spaces, bringing order to chaos, and developing creative solutions anchored on measurable metrics
• You enjoy teaching, especially distilling technical concepts into simple explanations and using data to illustrate a point
• You are drawn to marketing funnels, constantly imagining areas to optimize and improve our existing campaigns
• You have experience in digital marketing, growth/performance marketing, demand generation, or a similar role

Your day-to-day

• Define channel strategy at Ribbon: Develop a thoughtful and data-driven acquisition strategy, communicate value to the team, and hire critical support to deliver on this vision
• Identify and drive meaningful revenue opportunities: Find creative ways to optimize existing channels, experiment with new ones, and reach prospects that were previously hard to engage
• Drive industry best-in-class metrics: Establish our KPIs, own improving on these metrics, and push us all to deliver a best-in-class demand generation function
• Build and cultivate relationships across Ribbon: Become a subject matter expert on all things “demand gen”,  building and cultivating thought partnership relationships with revenue-generating and strategic partnership teams at RIbbon

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• You have experience building product marketing deliverables that resonate with diverse audiences
• You thrive in ambiguous environments. When the path forward is uncertain, you push forward to find creative solutions
• You are deeply empathetic to the needs of internal stakeholders and external stakeholders; you push to have an in-depth understanding of needs and seek ways to support with solutions
• You have experience navigating greenfield and ambiguous problem spaces, bringing process to these spaces, and developing creative ideas for marketing campaigns
• You are a clear, concise, and credible communicator; you can lead, motivate, and coach internal stakeholders
• You can distill complex healthcare concepts with clarity and simplicity, to both healthcare insiders and someone who is brand new to the space

Your day-to-day

• Build and iterate on best-in-class product marketing deliverables, such as pitch decks, sales training materials, customer release notes, and/or one-pagers
• Create repeatable frameworks to ensure a high level of output across a growing product marketing function
• Be a thought partner for internal teams, developing trusting relationships across product, deployment, engineering, and the broader GTM teams
• Develop a vision for segment marketing and product marketing at Ribbon, working closely with GTM and Product teams to ensure we’re delivering value 
• Ensure consistency in how we describe our value proposition and products across the company and iterate with market and metrics-based feedback

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• You have experience working in a fast-paced, high-feedback environment 
• When the path forward is uncertain, you push forward to find creative solutions
• You are excited about marketing and enjoy finding simple ways to communicate complex ideas
• You are extraordinarily detail oriented
• You have exceptional written and verbal communication skills and effectively organize and convey your thoughts and ideas
• You value feedback and reflection
• You have the interest and curiosity to dive deep into healthcare and technology concepts, themes, and trends
• You love solving difficult problems for users and teammates

Your day-to-day:

• Develop differentiated messaging: Ensure unique messaging that resonates with audience segments
• Build sales enablement kits: Arm our go-to-market team with compelling content such as presentations, talking points, and collateral
• Lead and execute cohesive marketing campaigns: Take creative campaign ideas from inception to launch
• Partner with internal teams: Develop trusting relationships across product, deployment, sales, and engineering teams
• Translate market feedback internally: Help identify market trends, shadow sales calls, and articulate Ribbon’s value in line with these trends

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• Demonstrated track record identifying and recruiting exceptional talent across business functions
• A keen ability to interview high-caliber people and understand people’s goals and motivations
• Excitement to shape and build Ribbon’s culture by bringing in the very highest-performing mission-driven people  

Your day-to-day at Ribbon:

• Work closely with our leadership team to set and execute our recruiting strategy, especially as it relates to identifying and attracting an exceptional, high-performing, kind, and diverse talent
• Help define critical open roles and write job descriptions for exceptional performers for those roles
• Build interview guides and rubrics for critical hires to ensure we screening for and driving selection of high-performing, mission-driven, and diverse talent to our team
• Train the team in identifying, recruiting, and interviewing new additions to Ribbon and ensure that the whole team is focused on bringing on new talent
• Improve our talent acquisition processes to create a sustainable system for adding new people to the team

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• Passion for people: You care deeply about how people contribute uniquely to a company’s culture, and you lend an empathetic eye to both internal and external stakeholders.
• Clear Communication: You have excellent communication skills across a variety of settings, including written and verbal, and enjoy collaborating with others towards a common goal.
• High Organization: You create structure out of chaos and thrive in environments that require you to multitask at a fast pace.
• Initiative & creativity: You proactively search for opportunities to add efficiency to redundant processes for yourself and for others, constantly searching for places where we can be more effective.

Your day-to-day

• Coordinate internal processes: You will work closely with the People team to facilitate internal processes such as onboarding, payroll management, job architecture
• Uphold our habits of excellence: You will support onboarding end-to-end, data changes on behalf of employees, policy acknowledgements, verifying employee information in our HRIS; consistently maintain confidentiality around sensitive information 
• Provide guidance and expertise: You will have a comprehensive understanding of the employee lifecycle and help provide training and support around business processes (e.g. Compensation Changes, Employee Data Updates, Leaves, etc.)
• Organize team events: You will work with the wider organization to design and create fun events that bring our team closer together during these challenging times
• Drive Ribbon’s values-driven environment: You will actively contribute to our People strategy, identifying areas of strength to bolster and weakness to improve upon
• Learning and development: You will also have the opportunity to shadow experienced People Operations leaders to further your development in the People space and unlock further possibilities for you to contribute to the team

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams.

What we’re looking for in this role:

• Clear Communication: You have excellent communication skills across a variety of settings, including written and verbal, and enjoy collaborating with others across those settings
• High Organization: You create structure out of chaos by and thrive in environments where you are multitasking in fast-paced environments with a sense of urgency.
• Curiosity & Efficiency: You are process-oriented and see opportunities to add efficiency to redundant processes for yourself and for others, constantly searching for places where we can be more effective.

Your day-to-day at Ribbon:

• Own the scheduling of phone, video and onsite interviews- no calendar or interview plan is too tough!
• Manage candidate flow and tracking candidates throughout the interview process via our ATS
• Manage multiple systems (Lever, Slack, Zoom, etc) to maintain data hygiene, communicate progress, and provide transparency and credibility with candidates.
• Build solid relationships with hiring managers, being a thought-partner and providing solutions around interview logistics and keeping them informed as needed.
• Participate in recruiting events and cross-functional projects as needed.

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• Demonstrated track record identifying and recruiting exceptional talent across technical functions
• A keen ability to interview high-caliber people and understand people’s goals and motivations
• Excitement to shape and build Ribbon’s culture by bringing in the very highest-performing mission-driven people  

Your day-to-day at Ribbon:

• Work closely with our leadership team to set and execute our recruiting strategy, especially as it relates to identifying and attracting an exceptional, high-performing, kind, and diverse talent
• Help define critical open roles and write job descriptions for exceptional performers for those roles
• Build interview guides and rubrics for critical hires to ensure we screening for and driving selection of high-performing, mission-driven, and diverse talent to our team
• Train the team in identifying, recruiting, and interviewing new additions to Ribbon and ensure that the whole team is focused on bringing on new talent
• Improve our talent acquisition processes to create a sustainable system for adding new people to the team

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

• Demonstrated track record identifying and recruiting exceptional talent across technical business functions including engineering and product
• A keen ability to interview high-caliber people and understand people’s goals and motivations
• Excitement to shape and build Ribbon’s culture by bringing in the very highest-performing mission-driven people  

Your day-to-day at Ribbon:

• Help define critical open roles and write job descriptions for exceptional performers for those roles
• Build interview guides and rubrics for critical hires to ensure we screening for and driving selection of high-performing, mission-driven, and diverse talent to our team
• Train the team in identifying, recruiting, and interviewing new additions to Ribbon and ensure that the whole team is focused on bringing on new talent
• Improve our talent acquisition processes to create a sustainable system for adding new people to the team

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we're looking for in this role

• Passion for people: You care deeply about how people contribute uniquely to a company’s culture, and you lend an empathetic eye to both internal and external stakeholders.
• Clear Communication: You have excellent communication skills across a variety of settings, including written and verbal, and enjoy collaborating with others towards a common goal.
• High Organization: You create structure out of chaos and thrive in environments that require you to multitask at a fast pace.
• Initiative & creativity: You proactively search for opportunities to add efficiency to redundant processes for yourself and for others, constantly searching for places where we can be more effective.

Your day-to-day

• Candidate experience: You will work closely with our Talent team and our hiring managers to create, coordinate, and schedule an amazing candidate experience for potential new teammates at Ribbon
• Full lifecycle recruiting: You will contribute to candidate pipelines across the company by sourcing, nurturing, and screening potential candidates based on our hiring needs and owning their candidacy through the entire recruiting lifecycle
• Recruiting infrastructure: You will be a key contributor to our recruiting processes, actively looking for ways to improve our operations and foster a smoother experience for both internal and external stakeholders
• Learning and development: You will also have the opportunity to shadow experienced recruiters to further your development in the Talent space and unlock further possibilities for you to contribute to the team

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role:

• Fiery passion for combining legal, regulatory, and technology efforts with a close cross-functional collaboration across all of the teams at Ribbon
• Proven aptitude in navigating and driving complex partnership structures, licensing agreements, mergers & acquisitions, and other growth agreements
• Critical thinking and an immense curiosity to help define a new market in an existing industry by developing organizational expertise in law, regulatory, and partnerships
• Strong desire to work with a complex data and quantitative product with an aptitude for navigating new data acquisition and transfer structures
• A “no task is too small or too big” attitude to provide advice and support across the entire organization, ranging from internal matters to external partnerships and anything else that comes Ribbon’s way

Your day-to-day:

• Build and lead Ribbon’s new Legal function by driving our core legal priorities forward, designing new processes for Ribbon, proactively identifying potential problems and devising creative solutions and supporting our rapidly growing company 
• Advise the company across multiple legal subject-matter areas including, healthcare and regulatory compliance, contracting, employment, intellectual property, corporate governance, risk and audit, as well as various other legal issues that may arise 
• Drive Ribbon’s continued position as an industry leading data company through best practices in data licensing, acquisition, and beyond
• Serve as the principal legal advisor and manage outside counsel on any corporate transactions by supporting due diligence, negotiation, preparation of term sheets, definitive agreements, financing documentation and closing processes

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• You love problem-solving in a fast-paced environment. You thrive collaborating with others to solve challenging problems and iterate quickly to a solution. 
• You are an excellent communicator. You can align interests across a diverse set of stakeholders and wield influence with colleagues at all levels of the company.
• You demonstrate exceptional analytical acumen and have a proven track record of producing data-driven insights and recommendations to senior leadership.
• You are an ambitious self-starter eager to build something from the ground up. You have a hands-on mentality and a "no task is too big or too small" attitude. 
• You are someone that can be both strategic and tactical. You can easily move between the big picture and on the ground execution. 

Your day-to-day

• Scope, build, and implement a core business intelligence function at Ribbon inclusive of internal dashboards and reporting capabilities with a wide-range of stakeholders in mind.
• Drive implementation and improvement of our OKR process including quarterly and annual planning, tracking and iterating in partnership with the leadership team.
• Evaluate and diagnose areas to improve Ribbon’s Habits of Excellence and quarterback these changes across all core processes, systems and tools. 
• Identify, prioritize and lead various critical projects that help us build scalable operational infrastructure and enable us to meet our aggressive goals.

What we look for at Ribbon

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
• Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

• You love problem-solving in a fast-paced environment. You thrive collaborating with others to solve challenging problems and iterate quickly to a solution. 
• You are an excellent communicator. You can align interests across a diverse set of stakeholders and wield influence with colleagues at all levels of the company.
• You demonstrate exceptional analytical acumen and have a proven track record of producing data-driven insights and recommendations to senior leadership.
• You are an ambitious self-starter eager to build something from the ground up. You have a hands-on mentality and a "no task is too big or too small" attitude. 
• You are someone that can be both strategic and tactical. You can easily move between the big picture and on the ground execution. 

Your day-to-day

• Work to scope, build, and implement a core business intelligence function at Ribbon inclusive of internal dashboards and reporting capabilities with a wide-range of stakeholders in mind.
• Help lead in the OKR process including quarterly and annual planning, tracking and iterating in partnership with the leadership team.
• Evaluate and diagnose areas to improve Ribbon’s Habits of Excellence and quarterback these changes across all core processes, systems and tools. 
• Manage various critical projects end-to-end that help us build scalable operational infrastructure and enable us to meet our aggressive goals.