Careers
We are passionate about simplifying healthcare decisions. We are committed to building a diverse and inclusive team of all cultures, races, genders, orientations, backgrounds, and unique perspectives. We are determined to build the best team possible. If you are too, join us.
Software / Data Engineer
New York, NY
We are looking for a Software / Data Engineer to help us scale our data product across data collection, normalization, and modeling efforts. A best-in-class ETL pipeline is core to our ability to build a great product and have a meaningful impact on healthcare decisions.
What we’re looking for
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and relevant past experience in working with data at scale (e.g., SQL, Apache Hadoop, Spark, HBase, Presto, Hive)
- Familiarity across full stack and a “get it done” attitude; strong comfort with a lean startup environment, where all technical members are encouraged to participate in and contribute to the business, product, sales, etc.
Your day-to-day
- Scaling out our data collection, normalization and modeling efforts to help build a best in class healthcare data platform
- Build, design, improve, and launch new API features. To learn more, see: https://ribbon.readme.io/docs
- Manage independent work-streams while also working collaboratively with data science (e.g., deploying new models) and business teams (e.g., sales engineering)
Business Operations & Customer Success Lead
New York, NY
We are looking for a Business Operations and Customer Success Lead to work directly with our customers and partners, drive product decisions forward, assist with internal analytics & operations, launch new clients and integrations, and more.
What we’re looking for
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, and past experience that clearly demonstrates your ability to be a self-starter, work directly with high-profile clients, and drive company-wide operational & product decisions
- Distinctive capabilities in data management and analytics, including but not limited to Excel and/or SQL
- Remarkable communication skills and an analytical hypothesis-driven approach to problem-solving
Your day-to-day
- Ensure current and future clients are successful in leveraging Ribbon data by working closely on customer integrations, prioritizing new feature requests, improving API features, identifying new opportunities for data accuracy, and generally ensuring customer success
- Identify key metrics and drivers of success for customers and collaborate w/ team to operationalize new product improvements
- Evaluate and analyze new and existing data sources to prioritize data acquisition and drive seamless integration of new feeds for Ribbon’s predictive analytics models
- Own and supporting key strategic initiatives individually and in collaboration with the team
