Careers

We’d love to meet you!

We are passionate about simplifying healthcare decisions and determined to build the best team possible: one that is diverse, inclusive, and deeply committed to living our values.

We are looking for exceptional people who care deeply about ensuring that every healthcare decision is high-quality, cost-effective, and convenient. We are looking for people with grit and tenacity, kindness, intellectual curiosity, and a commitment to developing and improving your teammates. We are looking for people who want to grow personally and professionally as quickly as Ribbon is growing as a company.

We are not looking for specific degrees, or any other “right background”. If you’re hungry, driven, and motivated, and you think you have what it takes to be the best candidate in a role, we want to meet you.

Our Values

Run towards hard problems

We are motivated by the toughest challenges. We seek out hard problems that have the most impact and solve them to help those who need it most.

Put your team first

We are a family. We are all happier and healthier when we take care of each other and put each other’s needs ahead of our own.

Do what you say

We are honest with each other. We are accountable to each other.

Stay hungry, keep improving

We are humble. We will make mistakes, learn from those mistakes, and be better because of those mistakes.

Practice habits of excellence

We measure our success by the process it took to get there. We will always do our very best and we are proud of the outcome because of it.

Build with empathy

We are building the best healthcare experience for our users. When faced with a difficult decision, we do what’s best for people’s lives.

Our Benefits

We care deeply about our team and strive to offer a generous benefits package to support everyone’s well-being, such as:

Fully sponsored medical, dental, and vision plan coverage
Unlimited paid time off and flexible hours

Membership to One Medical and virtual mental health support
Commuter support and CitiBike membership

Inclusive environment and activities to connect outside the office
401k sponsorship

Fully sponsored medical, dental, and vision plan coverage
Inclusive environment and activities to connect outside the office
Commuter support and CitiBike membership

Membership to One Medical and virtual mental health support
Unlimited paid time off and flexible hours
401k sponsorship

Fully sponsored medical, dental, and vision plan coverage
Membership to One Medical and virtual mental health support
Inclusive environment and activities to connect outside the office
Unlimited paid time off and flexible hours
Commuter support and CitiBike membership
401k sponsorship

Open Roles

Engineering

Analytics Engineer

New York, NY

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We’re looking for entrepreneurial analytics engineers who are motivated by our mission to simplify healthcare. We’re building a data platform and API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand their various data needs, and how to best use Ribbon’s data to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

While you love to analyze data, you are excited about automating data workflows so that anyone else can glean critical insights on how to use Ribbon’s core data set
You are proficient with SQL and have experience working with data at scale (e.g., EMR, Hadoop, Spark, HBase, Presto, Postgres)
You feel comfortable owning ML workflows, such as automating the training of a predictive model, the deployment of that model at scale, etc
You have some experience designing, building, and/or managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)You have a track record of learning new technologies and languages on the job
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Work closely with both business stakeholders and the machine learning team at Ribbon to democratize data access
Build and launch new models into production: You will work with the machine learning team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Build data infrastructure and work closely with data pipelines: You will develop infrastructure to support our ETL, analytics, and modeling workflows. Data engineering is a core part of what we do, so you have to love working closely with data!
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Evaluate third-party data sources: You will make decisions about what data is worth buying to augment the Ribbon data set

More Info

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Engineering Manager, Data

New York, NY

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We are hiring an Engineering Manager to help us scale our data infrastructure and help us build and maintain the most accurate Provider Directory data asset in the US. You will be responsible for our data collection efforts as we look to expand our ability to collect data from hundreds of sources in a reliable, resilient system. You will act as a player coach, leading a team that improves our product vertically and horizontally while fostering a vibrant, productive, and supportive environment for your reports.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience leading Engineering teams focused on data infrastructure, either by title or by function. You have an opinion about best practices and can effectively implement your vision.
You have been a software engineer and have worked on tough data problems. You have experience working with disparate data sources.
You see yourself as a mentor and enjoy supporting and developing more junior engineers. You’ve developed engineers technically and professionally and significantly impacted their career growth.
You are fluent in SQL and can dive deep into any technical problem. You enjoy troubleshooting problems and helping to identify realistic and effective solutions.

Your day-to-day:

Develop, train, and mentor engineers: As a player coach, you will lead more junior engineers by both example and direct mentorship.
Design and build scalable infrastructure: You will collaborate with key stakeholders to make sure our data infrastructure meets our business needs in a scalable way.
Explore and troubleshoot technical gaps: You will keep a critical eye on our technical strategy, identify gaps, and come up with creative solutions.
Collaborate cross-functionally: You will be the representative of the Data team, and you will work cross-functionally across the org to achieve greater business objectives.

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Machine Learning Engineer

New York, NY

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We’re looking for entrepreneurial ML engineers who are motivated by our mission to simplify healthcare. We’re building a data platform and API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand their various data needs, and how to best use Ribbon’s data to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You are proficient with SQL and have experience working with data at scale (e.g., Postgres, EMR, Spark, HBase, Presto, Postgres)
You feel comfortable owning ML workflows, such as automating the training of a predictive model, the deployment of that model at scale, etc
You have some experience designing, building, and/or managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure).
You have a track record of learning new technologies and languages on the job
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Work closely with both business stakeholders and the machine learning team at Ribbon
Build and launch new models into production: You will work with the machine learning team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Build data infrastructure and work closely with data pipelines: You will develop infrastructure to support our ETL, analytics, and modeling workflows. Data engineering is a core part of what we do, so you have to love working closely with data!
Build and refine ML models: You will help create ML models that improve Ribbon's abilities to surface the most accurate healthcare data possible
Evaluate third-party data sources: You will make decisions about what data is worth buying to augment the Ribbon data set

More Info

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Senior Software Engineer, API

New York, NY

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The usage of our API has grown quickly, both in terms of clients and raw usage. We are looking for an API engineer to help us shape and build the next generation of our platform as we look to scale the ways in which our clients use our API. We are looking for someone who wants to help build and scale our API to better serve our clients and expand our ability to power healthcare decisions. We need pragmatic engineers who want to tackle hard problems, set up resilient systems, and push the ball forward as we hit this critical stage of our growth. Clients are only accessing a fraction of Ribbon’s data and functionality through our platform. The evolution of our platform will be crucial in letting our users tap into the fullest potential of our data, which will be critical in furthering Ribbon’s mission of simplifying healthcare.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role

You have experience designing and implementing APIs
You are experienced in data model design and like to think about systems and services
You have the ability to make thoughtful trade-offs between long-term scalability and moving quickly in the short-term
You care about implementing best practices that ensure data integrity and reliability because you understand how our products meaningfully impact patients downstream
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day

Build and scale a production-grade API platform: You will help design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability. You will help create a platform that is the foundation of how the world interacts with Ribbon’s data
Prototype and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Develop data standards: You will develop the platform’s standards for data management and data governance
Ensure reliability: You will help us set up robust monitoring and fail safes needed to make sure that our API is robust and can handle scalability issues
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)

More Info

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Software Engineer - Internship

New York, NY or Remote

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We’re looking for entrepreneurial software engineer interns who are motivated by our mission to simply healthcare. We’re building an API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand our customers’ use cases and challenges, and build products to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have a strong background in Computer Science or other equivalent field
You have experience developing full applications from start-to-finish
You have experience working with data (e.g., can work with data in some form of SQL, Postgres, Python, Spark, HBase or Presto, etc.)
You are familiar with AWS cloud technologies and have a track record of learning new technologies and languages on the job

Your day-to-day:

Build production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability
Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs and front-end applications to extend the reach of our core technology
Build data pipelines: You will build data pipelines to bring together thousands of datasets across hundreds of different sources; data engineering is a core part of what we do
Build data infrastructure: You will develop infrastructure to support our ETL, analytics and modeling workflows
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)

More Info

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Software Engineer (All Levels)

New York, NY

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We’re looking for entrepreneurial software engineers who are motivated by our mission to simplify healthcare. We’re building an API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand our customers’ use cases and challenges, and build products to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience working with data at scale (e.g., EMR, Hadoop, Spark, HBase, Presto, pushed the limits of Postgres) and are familiar with SQL
You have experience developing and deploying applications to a production environment
You have some experience designing, building, and/or managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)
You care about building enterprise-grade systems because you understand how our products meaningfully impact patients downstream
You have a track record of learning new technologies and languages on the job
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Build production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability
Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Build data infrastructure and work closely with data pipelines: You will develop infrastructure to support our ETL, analytics, and modeling workflows. Data engineering is a core part of what we do, so you have to love working closely with data!
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Evaluate third-party and open source software: You will make decisions about what we build versus buy and where to buy

More Info

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Software Engineer, Data

New York, NY

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Data is a core part of our product. Our data pipelines today consist of thousands of datasets from hundreds of unique sources and continues to grow every day. This pipeline powers our machine learning models and API, which powers production workflows that affect real patients. We’ve experienced rapid growth in data scale over the past few years and are looking for an experienced developer to build scalable systems that can support the next phase of our growth. We are looking for someone who can architect efficient and scalable systems, set data engineering standards for the engineering organization, and enjoys rolling up their sleeves and coding.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have a strong background in Computer Science or other equivalent field
You’re an entrepreneur, a self starter, and want to help us build and scale applications and data pipelines.
You love solving ambiguous problems and want to understand how to help us aggregate healthcare data from across the web.
You have a passion for data and want to help us untangle and discover truth in an industry rife with fragmented data.
You have a track record of learning new technologies and languages on the job
You’re very comfortable with SQL and relational databases; Python experience would be a big plus but not required

Your day-to-day:

Develop and manage data scrapers: You will develop new data scrapers that consume data from 100’s of sources across healthcare
Scale our data ingestion framework: You will help design and improve upon our current system of record for ingesting data from hundreds of different sources.
Build light-weight automation: You will develop systems and tools to configure, monitor, and orchestrate our data infrastructure
Streamline our internal data operations: You will build tools to empower internal stakeholders to manage data across our pipelines and allow our internal teams to quickly distribute data to our clients.

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Special Projects Engineer to the CTO

New York, NY

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We’re looking for an entrepreneurial software engineer who is motivated by our mission to simplify healthcare. We’re building an API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. Reporting into and working closely with the CTO, you’ll collaborate closely with technical and non-technical stakeholders to understand our business’s toughest challenges and greatest opportunities, and build products in order to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

You have experience developing and deploying applications quickly, and enjoy the iterative and creative nature of product exploration
You have some minimal experience designing, building, and/or managing systems in the cloud (e.g., AWS, Google Cloud, Azure)
You enjoy context switching between various work streams to tackle a variety of challenges; changing priorities in a startup environment aren’t a bug -- it’s a feature!
You have a track record of learning new technologies and languages on the job
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Build and launch new products: You will work with the CTO in addition to the product and engineering teams to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Work with the leadership team on a variety of non-technical cross functional initiatives such as recruiting, marketing, and business operations
Jump into a high priority implementation, working closely with the deployment team to offer support to our customers, and integrate their feedback quickly into our product

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Staff Software Engineer

New York, NY

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The usage of our API has grown quickly, both in terms of clients and raw usage. We are looking for a senior platform engineer to help us shape and build the next generation of our platform as we look to scale the ways in which our clients use our API. We are looking for someone who can architect efficient and scalable systems, set engineering standards for the engineering organization, our application/platform, and enjoys rolling up their sleeves and coding. Clients are only accessing a fraction of Ribbon’s data. The evolution of our platform will be crucial in letting our users tap into the fullest potential of our data, which will be critical in furthering Ribbon’s mission of simplifying healthcare.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience designing and implementing APIs, and are excited at the opportunity to build an API platform from the ground up
You are experienced in data model design and like to think about systems and services
You have been a technical lead among a team of engineers working on a production-grade API
You have the ability to make thoughtful trade-offs between long-term scalability and moving quickly in the short-term
You care deeply about implementing best practices that ensure data integrity and reliability because you understand how our products meaningfully impact patients downstream
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Architect and build a production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability. You will help create a platform that is the foundation of how the world interacts with Ribbon’s data.
Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Develop data standards: You will develop the platform’s standards for data management and data governance
Ensure reliability: You will architect and set up the monitoring and fail safes needed to make sure that our API is robust and can handle scalability issues
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Evaluate third-party and open source software: You will make decisions about what we build versus buy and where to buy

More Info

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Product

Associate Product Manager

New York, NY

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We are looking for an ambitious Associate Product Manager who is passionate about simplifying healthcare and eager to learn about the intricacies of designing, launching, and supporting a complex data product. You will be responsible for maintaining and enhancing our existing data products by understanding their usage and impact, identifying gaps in our feature sets, and driving the incorporation of new data to fill those gaps. You will play a critical role in ensuring the quality, accuracy, and coverage of Ribbon’s core data asset.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

You have experience working in a fast-paced, high-feedback environment (e.g. product, engineering, consulting, banking). If you’re a new grad, you have extensive internship experience in one or more of these fields.
You thrive in ambiguous environments. When the path forward is uncertain, you push forward to find creative solutions.
You are excited about data and enjoy working in the weeds of messy and complicated datasets.
You are extraordinarily detail oriented.
You have the technical capacity to work with engineering and analytics teams and can learn new technologies quickly.
You value feedback and reflection.
You have strong written and verbal communication skills and effectively organize and convey your thoughts and ideas.
You love solving difficult problems for users and teammates.

Your day-to-day

Maintain and enhance our products: Ensure the quality, coverage, and usability of our existing products by identifying and addressing their gaps.
Operationalize data: Map disparate data sources, troubleshoot data discrepancies/bugs, and build product to optimize these processes at scale.
Build new products: Take new products from inception to launch.
Analyze and organize: Conduct rigorous analysis of internal and external data to formulate strong perspectives and plan for team-wide product development.
Bring order to chaos: Help build operational processes across our product and engineering teams that will enable us to move faster and track progress.

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Product - Internship

New York, NY

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We are looking for a product intern who is excited about solving difficult data problems in the healthcare ecosystem. Data is at the center of Ribbon’s value proposition and as such, you will be responsible for scoping new data products, analyzing our existing data asset, and coordinating technical and operational efforts in order to simplify healthcare decision making.

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Product Analyst

New York, NY

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We are looking for an analytically rigorous and detail-oriented Product Analyst who is passionate about simplifying healthcare and excited to tackle a variety of product and data processes. You will be responsible for analyzing product trends, conducting vital data operations, and scoping solutions to complex problems we are facing. You will play a critical role in ensuring the quality, accuracy, and coverage of Ribbon’s data assets.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

You have full time or internship experience working in a fast-paced, high-feedback environment (e.g. product, engineering, consulting, banking).
You value feedback and are self reflective.
You are excited about data and enjoy working in the weeds of messy and complicated datasets.
You are excited about highly operational processes, including executing excellently against them and scaling them for the future.
You are extraordinarily detail oriented and thorough.
You have the technical capacity to work with engineering and analytics teams and can learn new technologies quickly.
You have strong written and verbal communication skills and effectively organize and convey your thoughts and ideas.

Your day-to-day

Operationalize data: Map disparate data sources, troubleshoot data discrepancies, and provide answers to key client questions around our data and product.
Ensure product quality: Ensure the quality, coverage, and usability of our existing products by addressing known gaps.
Analyze: Conduct rigorous analysis of internal and external data sets, pulling out key insights, and helping us create a strong perspective.
Build for scale: Scope process and product improvements that will enable Ribbon to continue to scale its product and operations rapidly.

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Product Lead - Platform

New York, NY

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We are hiring a Product Lead to lead our Platform and Distribution Strategy as we seek to power every care decision to be high-quality, cost-effective, and convenient. We’re looking for an experienced product leader to push forward our API layer and set the foundation for a client-facing data platform. You will work with engineering leadership to rebuild our existing API to be more flexible, scalable, and stable, and also spearhead the creation of new frontend tools and workflows on top of it. We’re looking for someone who has built products or companies from the ground up, has learned about the opportunities and pitfalls of launching B2B SaaS platforms, and is excited to apply their knowledge to help simplify healthcare.

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Customer and Product Deployment

Associate Product Deployment Manager

New York, NY

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We are looking for a customer facing associate product manager who will work directly with Ribbon’s customers to make sure our products are powering better healthcare decisions in the real world. As the Associate Product Deployment Manager, you will help customers deploy existing Ribbon products and scope out new products and features where there are gaps today. By doing so, you will ensure that our product is effectively adapted to meet a variety of customer use cases and that it is evolving in response to the market signal we receive through our customer base. Your function will be critical to both the present implementation and future design of Ribbon’s product.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience working in a fast-paced, high-feedback environment (e.g. start-ups, consulting, banking)
You have the desire and aptitude to work with a technical product and learn new technical and analytical skills
You are have a high ownership mentality and are driven to solve problems all the way through, regardless of whether it's "part of your job"
You have demonstrated the ability to learn complex new subject matter quickly
You have strong written and verbal communication skills
You are empathetic and care deeply about making sure our products are resulting in better healthcare decisions for patients

Your day-to-day:

Deploy our product: You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, supporting their technical implementations, and developing solutions to new problems we haven’t seen
Gather and synthesize product feedback: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to prioritize new products and product features within our roadmap. You are an investigative journalist who can see a problem, ask questions, and look for signal and insights in every conversation with users.
Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints
Scale our impact: You will help Ribbon grow its customer base by supporting sales and marketing efforts
Improve operations: You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needs

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Customer Partnerships Lead

New York, NY

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We are building a creative, energetic, and mission-driven team that will work directly with Ribbon Health’s customers to make sure our products are powering convenient, cost-effective, and high-quality healthcare decisions in the world. As the Customer Partnerships Lead on this team, you will help Ribbon strengthen our customer partnerships with healthcare startups and enterprises across multiple industry segments, build data partnerships with existing customers, and develop internal metrics and processes. This role requires a hybrid skill set across customer success, partnerships, and business operations, and we’re looking for someone who loves wearing these different hats and are excited to build this new function and team from the ground up.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

You have experience building and navigating customer relationships across different levels and functions within an organization, and breaking down barriers in order to get something done
You are deeply empathetic to the needs of each customer stakeholder, and you build high trust relationships by understanding their needs, motivations, and challenges and by being an advocate for them
You have strong business acumen and have the ability to model the business value and financial impact of prospective partnerships
You have experience navigating greenfield and ambiguous problem spaces, bringing order to chaos, and developing creative solutions to partnership opportunities
You are a clear, concise, and credible communicator; you can motivate, support and lead discussions with a diverse set of stakeholders
You can distill and explain complex healthcare concepts with clarity and simplicity, to both healthcare insiders and someone who is brand new to the space
You care about how business and product decisions impact both our direct users and the patients and families who are affected downstream
You have experience with structuring and negotiating deal terms for a SaaS business
Nice to have: You have experience leading customer partnerships at Fortune 500 healthcare enterprises

Your day-to-day

Build and cultivate executive-level relationships with customer stakeholders and become a trusted advisor and advocate
Lead renewal and growth initiatives within existing accounts, as well as other efforts designed to expand and deepen customer and channel partner relationships
Identify and drive data partnerships to increase the network effects of Ribbon’s platform
Surface relevant signal from customers that have implications for how we build and deploy our products
Define and implement internal performance metrics and lead initiatives to drive improvements
Build this new function at Ribbon, including hiring and leading a team

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Product Deployment Engineer

New York, NY

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We are building a team of entrepreneurial and creative software and data engineers that will work directly with Ribbon’s customers. The mission of this team is to make sure Ribbon products are powering better healthcare decisions in the real world, and you will do so by helping customers solve novel technical challenges, helping the sales team convey Ribbon’s value to customers, and working with the product and engineering team to improve our core product. If you’re a software engineer who enjoys working with customers and have entrepreneurial aspirations, this is the role for you!

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have a strong engineering background in Computer Science, Mathematics, or other Engineering or Sciences
You can develop and build creative solutions to a wide variety of technical challenges and can learn new subject matter quickly
You can explain complex technical concepts with clarity and simplicity, to an engineer or an executive
You have experience working with data at scale and in deploying solutions in the cloud (e.g., AWS, Google Cloud, Azure)
You care deeply about making sure products just work in the real world and result in better healthcare decisions for patients
Bonus: You have experience working with healthcare data (e.g. claims, directory, medical records); this is helpful but not required

Your day-to-day:

Sales Engineering: You will help Ribbon grow its revenue and impact by supporting sales and marketing efforts. This involves finding creative ways to convey Ribbon’s value to a technical audience through demos, presentations, and proof-of-concepts.
Deploy our product: You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, advising customers on their implementation, and solving new technical problems we haven’t seen.
Build prototypes: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to build new products and product features. You are an investigative journalist who can see a problem, build and test prototypes quickly, and work with the rest of the engineering and product team to build for scale.
Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints.
“Company Building”: You will identify opportunities to improve and automate repeated workflows and create scalable systems and tools for addressing customer needs.

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Product Deployment Manager

New York, NY

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We are looking for a customer facing product manager who will work directly with Ribbon’s customers to make sure our products are powering better healthcare decisions in the real world. As a Product Deployment Manager, you will help customers deploy existing Ribbon products and scope out new products and features where there are gaps today. By doing so, you will ensure that our product is effectively adapted to meet a variety of customer use cases and that it is evolving in response to the market signal we receive through our customer base. Your function will be critical to both the present implementation and future design of Ribbon’s product.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience in a customer-facing role or have strong written and verbal communication skills
You have some experience working with data at scale and understand the complexity of deploying an API product
You can explain complex technical concepts with clarity and simplicity, to an engineer, a doctor, a call center agent, or executive
You can troubleshoot and get to the bottom of open ended technical problems independently
You care deeply about making sure products just work in the real world and result in better healthcare decisions for patients
You understand how technical decisions impact both our direct users and the patients and families who are affected downstream
Helpful but not required: You have experience working with healthcare data (e.g. claims, directory, medical records)

Your day-to-day:

Deploy our product: You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, supporting customer implementations, and developing solutions to new problems we haven’t seen
Develop new products on the frontlines: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to develop new products and product features. You are an investigative journalist who can see a problem, build and test prototypes quickly, and work with the rest of the engineering and product team to build for scale
Sales Engineering: You will help Ribbon grow its revenue and impact by supporting sales and marketing efforts. This involves finding creative ways to convey Ribbon’s value to a variety of audiences through demos, presentations, and proof-of-concepts.
Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints
Scale our impact: You will help Ribbon grow its customer base by supporting sales and marketing efforts
Improve operations: You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needs

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Growth

Channel Partnerships Lead

New York, NY

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We are looking for a Channel Partnerships Lead to lead our work in developing new partnerships and distribution channels to ensure that Ribbon can power every care decision to be convenient, cost-effective, and high-quality. In order to power every care decision and have as much impact on patients as we can, we collaborate closely with the healthcare industry, and we are looking for a hungry, ambitious, and thoughtful Channel Partnerships Lead to drive our strategy and develop new partnerships that make Ribbon available broadly across the ecosystem. You will be an early hire on a new team and will take a leading role in uncovering new partnerships and approaches to ensure that Ribbon is able to power every care decision to be convenient, cost-effective, and high-quality.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role

You are unequivocally motivated by ambiguous challenges in new environments; you love adding structure to open-ended problems and developing a scalable and repeatable path forward to solving those problems at scale
You thrive on meeting and developing new creative partnerships, especially in new environments, that can unlock sources of value that neither part of the partnership had previously considered possible alone
You are a long-term strategic thinker who can develop agreement structures that control for long-term variability and increase the size of the pie for all parties involved
You love working to solve cross-functional problems, building a perspective based on the input and collaboration of others across teams, including both technical and non-technical teams
You are an inspiring communicator and a deep listener. You quickly build empathy for other problems and think of creative solutions to move forward together
You take a hypothesis-driven and analytical approach to new and difficult problems, quickly identifying the root causes of problems and developing fact-based hypothesis that you can quickly test and iterate to move forward

Your day-to-day

Identify new partnership opportunities, develop relationships, and structure mutually beneficial partnerships with leading healthcare solutions where Ribbon can enhance offerings and where Ribbon data can be further distributed across the ecosystem
Negotiate and structure bespoke and complex deals with new partners that drive mutually beneficial outcomes in the immediate and long-term
Lead our channel partnership strategy and collaborate closely with go-to-market, product, and customer deployment teams to ensure we’re on a scalable path forward
Work closely with go-to-market to develop our channel partnerships value proposition, partnership enablement plans, and more to ensure scalable growth
Surface relevant signal from the market that have implications on how we we go-to-market

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Enterprise Sales Lead – Digital Health

New York, NY

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We are looking for an enterprise sales Lead to lead our efforts in engaging and partnering with digital health companies, to collaborate with the team to refine our positioning and messaging for the digital health space, and to build empathy for and act as the voice of digital health in new product development.

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Growth Marketing Manager

New York, NY

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We are looking for an ambitious Growth Marketing Manager who is passionate about simplifying healthcare and eager to develop and implement results-driven marketing strategies that support Ribbon’s goals. You will work side-by-side with our marketing, product, BD, and sales teams to dissect our go-to-market funnel and look for opportunities for us to improve. You will take an entrepreneurial mindset toward our growth function, experimenting with organic and paid acquisition strategies and sharing learnings cross-functionally. You will play a critical role in growing Ribbon’s customer base and revenue.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role

You have experience working in a fast-paced, high-feedback environment
You thrive in ambiguous environments. When the path forward is uncertain, you push forward to find creative solutions
You have the interest and curiosity to dive deep into healthcare and technology concepts, themes, and trends
You love solving difficult problems for users and teammates
You are a critical thinker who is energized by opportunities to test and experiment with different hypotheses
You enjoy teaching, especially distilling technical concepts into simple explanations and using data to illustrate a point
You are drawn to marketing funnels, constantly imagining areas to optimize and improve our existing campaigns
You have experience in digital marketing, growth marketing, demand generation, or a similar role

Your day-to-day

Develop organic and paid acquisition strategies: Define our acquisition strategy, analyze metrics in each approach to ensure success, own our outcomes
Experiment with new channel approaches: Look for opportunities to grow our funnel and try things we haven’t done before
Drive industry best-in-class metrics: Establish our KPIs, own improving on these metrics, and push us all to deliver a best in class growth marketing function
Paint a vision for growth marketing’s impact: Create a common language around our go-to-market funnel so the full Ribbon team understands the value of growth marketing

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Marketing Associate

New York, NY

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Ribbon Health is changing the healthcare industry by powering it with the most comprehensive and accurate data, and we want to tell the world about it. To that end, we are looking for a highly organized Marketing Associate who is passionate about simplifying healthcare and eager to drive awareness of the impact of comprehensive and accurate healthcare data. You will support our marketing, product, recruiting, BD, and sales teams by deploying campaigns and website updates, managing our social media handles, and bolstering our marketing infrastructure during this critical stage of our growth. Your work will directly support us in spreading the word about Ribbon’s value so we can fulfill our vision of powering every healthcare decision to be high quality, cost-effective, and convenient.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

You have experience independently managing projects with many moving pieces and stakeholders
You are excited about marketing and are looking for an opportunity to learn and grow
You have exceptional written and verbal communication skills and effectively organize and convey your thoughts and ideas
You have the interest and curiosity to dive deep into marketing automation systems; including creating systems, processes, and order where none currently exists
You value feedback and reflection
You thrive in ambiguous environments. When the path forward is uncertain, you push forward to find creative solutions

Your day-to-day

Manage marketing automation infrastructure: Develop and deploy email and social media campaigns, track and report results, attribute campaigns to revenue
Improve our social media presence: With input from marketing and recruiting teams, build and execute on an editorial calendar that spans Ribbon’s owned channels
Establish new reporting and analytics for the go-to-market team: Improve our data integrity within our CRM, learn and deploy reporting capabilities across the CRM
Partner with sales and marketing to deploy innovative campaigns: Manage deadlines, set up and launch campaigns, report on outcomes

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Product Marketing Manager

New York, NY

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We are looking for an ambitious Product Marketing Manager who is passionate about simplifying healthcare and eager to develop and implement results-driven marketing strategies that support Ribbon’s goals. You will work side-by-side with our marketing, product, BD and sales teams to deeply understand our customers’ needs and develop strategic campaigns that communicate Ribbon’s value to the market. You will build creative campaigns that excite new audience segments and drive awareness and revenue. You will play a critical role in communicating the value proposition for Ribbon’s solutions.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience working in a fast-paced, high-feedback environment
When the path forward is uncertain, you push forward to find creative solutions
You are excited about marketing and enjoy finding simple ways to communicate complex ideas
You are extraordinarily detail oriented
You have exceptional written and verbal communication skills and effectively organize and convey your thoughts and ideas
You value feedback and reflection
You have the interest and curiosity to dive deep into healthcare and technology concepts, themes, and trends
You love solving difficult problems for users and teammates

Your day-to-day:

Develop differentiated messaging: Ensure unique messaging that resonates with audience segments
Build sales enablement kits: Arm our go-to-market team with compelling content such as presentations, talking points, and collateral
Lead and execute cohesive marketing campaigns: Take creative campaign ideas from inception to launch
Partner with internal teams: Develop trusting relationships across product, deployment, sales, and engineering teams
Translate market feedback internally: Help identify market trends, shadow sales calls, and articulate Ribbon’s value in line with these trends

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Sales Engineer

New York, NY

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We are looking for a creative, energetic, and mission-driven sales engineer to work with our go-to-market teams and further Ribbon’s mission of powering convenient, cost-effective, and high-quality healthcare decisions in the world. As Ribbon’s first sales engineer, you will help Ribbon convey and demonstrate the value of our products and act as the technical advocate for our prospective customers. You will work closely with Ribbon’s sales and partnerships teams to create compelling demos and product trials, establish processes and metrics, and share learnings from the sales process with other internal teams like product and marketing.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have demonstrated the ability to convey and demonstrate the business value of complex, technical products
You have demonstrated the ability to analyze large data sets and draw compelling conclusions for an executive audience; comfort with Python and SQL preferred
You have demonstrated the ability to quickly learn and understand new industries and business models; bonus points for health care experience
You are highly organized and able to manage many deliverables simultaneously, with limited timelines, and managing multiple stakeholders
You have experience building processes, tools, and teams from 0 to 1

Your day-to-day:

You will work closely with Ribbon's sales and partnerships teams to identify and qualify new opportunities, identify and scope use cases, convey and demonstrate the value of Ribbon’s product, and remove technical blockers
You will recommend Ribbon products for specific customer challenges and develop creative technical solutions to novel use cases in new market segments
You will rally and organize internal teams to solve difficult technical challenges under short timelines, including proof-of-concepts, complex implementations, and new features
You will gather, synthesize, and share product feedback from prospects

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Strategic Partnerships Lead

New York, NY

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The Strategic Partnerships team ventures to find the niche use cases, the undiscovered applications, and the untapped segments, turning these learnings into new customer partnerships and revenue opportunities for Ribbon. We focus on greenfield opportunities, complex partnerships, and product-market fit testing. We are excited by all of the ways the healthcare industry can work with Ribbon and are not afraid to think outside the box to make that happen. As the Strategic Partnerships Lead, you will help shape our go-to-market strategy by researching, segmenting, and building empathy with innovative startups and healthcare enterprises. You will be an early hire and will take a lead role in uncovering healthcare companies who share our mission of making every healthcare decision convenient, cost effective, and high quality.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You are excited by launching solutions from new ideas and have experience building new partnerships from idea to execution to launch
You enjoy navigating complex external organizations, building individual relationships with a vast array of external stakeholders, and spending time understanding motivations and challenges for each
You are an inspiring communicator and an even better listener; you care deeply about learning about others’ problems, and you can manage a conversation of diverse stakeholders and know when to use the right anecdotes to offer solutions
You are a healthcare enthusiast, regularly reading about healthcare trends and developing your own perspectives on the future of our industry
You are comfortable in analytical environments and have demonstrated capacity to add structure to unstructured environments, especially in go-to-market settings
You care deeply about the end users whom our product supports, reflecting on the direct impact our product has on patients’ healthcare decisions
You roll up your sleeves and are happy to put into place new processes and structures; you’re unafraid to make suggestions to improve our go-to-market strategies and our positioning

Your day-to-day:

Develop relationships and strike new revenue-generating partnerships with innovative digital healthcare companies
Lead market segmentation efforts and refine company perspective on healthcare startups and enterprises
Build theses on healthcare trends and how they will impact Ribbon and their customer base
Work closely with marketing and sales to define our positioning and value proposition
Surface relevant signal from the market that have implications on how we we go-to-market
Identify and implement process improvements to our go-to-market strategy to support our growth

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Strategic Partnerships Manager

New York, NY

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The Strategic Partnerships team ventures to find the niche use cases, the undiscovered applications, and the untapped segments, turning these learnings into new customer partnerships and revenue opportunities for Ribbon. We focus on greenfield opportunities, complex partnerships, and product-market fit testing. We are excited by all of the ways the healthcare industry can work with Ribbon and are not afraid to think outside the box to make that happen. As the Strategic Partnerships Manager, you will help shape our go-to-market strategy by researching, segmenting, and building empathy with innovative startups and healthcare enterprises. You will be an early hire and will take a lead role in uncovering healthcare companies who share our mission of making every healthcare decision convenient, cost effective, and high quality.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You are excited by launching solutions from new ideas and have experience building new partnerships from idea to execution to launch
You enjoy navigating complex external organizations, building individual relationships with a vast array of external stakeholders, and spending time understanding motivations and challenges for each
You are an inspiring communicator and an even better listener; you care deeply about learning about others’ problems, and you can manage a conversation of diverse stakeholders and know when to use the right anecdotes to offer solutions
You are a healthcare enthusiast, regularly reading about healthcare trends and developing your own perspectives on the future of our industry
You are comfortable in analytical environments and have demonstrated capacity to add structure to unstructured environments, especially in go-to-market settings
You care deeply about the end users whom our product supports, reflecting on the direct impact our product has on patients’ healthcare decisions
You roll up your sleeves and are happy to put into place new processes and structures; you’re unafraid to make suggestions to improve our go-to-market strategies and our positioning

Your day-to-day:

Develop relationships and strike new revenue-generating partnerships with innovative digital healthcare companies
Lead market segmentation efforts and refine company perspective on healthcare startups and enterprises
Build theses on healthcare trends and how they will impact Ribbon and their customer base
Work closely with marketing and sales to define our positioning and value proposition
Surface relevant signal from the market that have implications on how we we go-to-market
Identify and implement process improvements to our go-to-market strategy to support our growth

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People

Head of People

New York, NY

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We are looking for a Head of People to help us build a high-performing, mission-driven, and kind team as Ribbon enters a period of explosive growth. Your goal will be to ensure that Ribbon is a meaningful, fun, diverse, equitable, and inclusive environment that is always living our values as our culture scales. Through your work across the full-employee cycle, from recruiting to onboarding to individual and team development, you will help make Ribbon the mission-driven place to work in NYC health-tech and the best career decisions anyone has ever made.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience scaling an early-stage, high-growth company across the full employee cycle, including recruiting, onboarding, and development
You have an immense passion for creating & scaling an exceptional, high-performing, empathetic, and kind culture
You believe that people are the key to every successful company and have a track record of acting on that belief
You have analytical rigor and a hypothesis-driven approach to make people strategy decisions and to design and improve critical processes
You have a strong desire to coach & improve our organization at every level, including coaching our management team, leading learning & development initiatives, and building out our People team
You have a commitment to and proven track record of building an inclusive, equitable, and diverse team and culture

Your day-to-day:

Leadership & strategy: Work closely with and be a part of our leadership team to set and execute our People strategy
Talent acquisition: Drive our recruiting efforts, including role definition, sourcing, screening, interviewing, and more
Training & development: Train and develop your teammates to ensure values and culture are evident across every step of our People experience and help our culture reach its full potential as we scale, starting with onboarding through the entire Ribbon teammate experience
Diversity, equity, and inclusion: Lead our DEI efforts and drive tactical initiatives to ensure that we are creating and maintaining the most diverse, equitable, inclusive, and welcoming culture possible as we grow and evolve
Processes & best practices: Collaborate with the whole team to define and document our people processes and Habits of Excellence

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Talent Acquisition Lead

New York, NY

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We are looking for a Talent Acquisition Lead to help us identify and recruit the best candidates possible across sales, marketing, engineering, product, and other key business functions, to build a high-performing, mission-driven, kind, and diverse environment, and to help us guarantee that the most important part of Ribbon - the people we work with everyday - guarantees that working at Ribbon is the best career decision anyone has ever made.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

Demonstrated track record identifying and recruiting exceptional talent across business functions
A keen ability to interview high-caliber people and understand people’s goals and motivations
Excitement to shape and build Ribbon’s culture by bringing in the very highest-performing mission-driven people

Your day-to-day at Ribbon:

Work closely with our leadership team to set and execute our recruiting strategy, especially as it relates to identifying and attracting an exceptional, high-performing, kind, and diverse talent
Help define critical open roles and write job descriptions for exceptional performers for those roles
Build interview guides and rubrics for critical hires to ensure we screening for and driving selection of high-performing, mission-driven, and diverse talent to our team
Train the team in identifying, recruiting, and interviewing new additions to Ribbon and ensure that the whole team is focused on bringing on new talent
Improve our talent acquisition processes to create a sustainable system for adding new people to the team

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Talent Associate

New York, NY

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The individuals that make up our team are the foundation of our company and culture. We’re looking for a Talent Associate to help us build a strong, tight-knit team of passionate, mission-driven individuals. You will work closely with partners on the Talent team and across the entire organization to ensure a valuable experience for candidates, hiring managers, and interviewers and contribute to the top of the funnel through sourcing, nurturing, and screening. This is the perfect opportunity for anyone looking to further their development in the Talent space while contributing to our mission of making healthcare decisions simpler for all.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we're looking for in this role

Passion for people: You care deeply about how people contribute uniquely to a company’s culture, and you lend an empathetic eye to both internal and external stakeholders.
Clear Communication: You have excellent communication skills across a variety of settings, including written and verbal, and enjoy collaborating with others towards a common goal.
High Organization: You create structure out of chaos and thrive in environments that require you to multitask at a fast pace.
Initiative & creativity: You proactively search for opportunities to add efficiency to redundant processes for yourself and for others, constantly searching for places where we can be more effective.

Your day-to-day

Candidate experience: You will work closely with our Talent team and our hiring managers to create, coordinate, and schedule an amazing candidate experience for potential new teammates at Ribbon
Full lifecycle recruiting: You will contribute to candidate pipelines across the company by sourcing, nurturing, and screening potential candidates based on our hiring needs and owning their candidacy through the entire recruiting lifecycle
Recruiting infrastructure: You will be a key contributor to our recruiting processes, actively looking for ways to improve our operations and foster a smoother experience for both internal and external stakeholders
Learning and development: You will also have the opportunity to shadow experienced recruiters to further your development in the Talent space and unlock further possibilities for you to contribute to the team

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Operations

Strategy and Operations Manager

New York, NY

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We are looking for a Strategy & Operations Manager to lead cross-functional initiatives across the organization that advance Ribbon’s ambitious mission. As the second member of this team, you will work directly with our Head of Strategy & Operations and the rest of the leadership team to run projects from ideation to completion that push progress on company OKRs, own the development and dissemination of Ribbon’s best practices and deliver data-driven insights that accurately reflect organizational behavior and drive decision-making.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

You love problem-solving in a fast-paced environment. You thrive collaborating with others to solve challenging problems and iterate quickly to a solution.
You are an excellent communicator. You can align interests across a diverse set of stakeholders and wield influence with colleagues at all levels of the company.
You demonstrate exceptional analytical acumen and have a proven track record of producing data-driven insights and recommendations to senior leadership.
You are an ambitious self-starter eager to build something from the ground up. You have a hands-on mentality and a "no task is too big or too small" attitude.
You are someone that can be both strategic and tactical. You can easily move between the big picture and on the ground execution.

Your day-to-day

Scope, build, and implement a core business intelligence function at Ribbon inclusive of internal dashboards and reporting capabilities with a wide-range of stakeholders in mind.
Help lead our OKR process including quarterly and annual planning, tracking and iterating in partnership with the leadership team.
Evaluate and diagnose areas to improve Ribbon’s Habits of Excellence and quarterback these changes across all core processes, systems and tools.
Manage various critical projects end-to-end that help us build scalable operational infrastructure and enable us to meet our aggressive goals.

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