Careers

We’d love to meet you!

We are passionate about simplifying healthcare decisions and determined to build the best team possible: one that is diverse, inclusive, and deeply committed to living our values.

We are looking for exceptional people who care deeply about ensuring that every healthcare decision is high-quality, cost-effective, and convenient. We are looking for people with grit and tenacity, kindness, intellectual curiosity, and a commitment to developing and improving your teammates. We are looking for people who want to grow personally and professionally as quickly as Ribbon is growing as a company.

We are not looking for specific degrees, or any other “right background”. If you’re hungry, driven, and motivated, and you think you have what it takes to be the best candidate in a role, we want to meet you.

Our Values

Run towards hard problems

We are motivated by the toughest challenges. We seek out hard problems that have the most impact and solve them to help those who need it most.

Put your team first

We are a family. We are all happier and healthier when we take care of each other and put each other’s needs ahead of our own.

Do what you say

We are honest with each other. We are accountable to each other.

Stay hungry, keep improving

We are humble. We will make mistakes, learn from those mistakes, and be better because of those mistakes.

Practice habits of excellence

We measure our success by the process it took to get there. We will always do our very best and we are proud of the outcome because of it.

Build with empathy

We are building the best healthcare experience for our users. When faced with a difficult decision, we do what’s best for people’s lives.

Our Benefits

We care deeply about our team and strive to offer a generous benefits package to support everyone’s well-being, such as:

Fully sponsored medical, dental, and vision plan coverage
Unlimited paid time off and flexible hours

Membership to One Medical and virtual mental health support
Commuter support and CitiBike membership

Inclusive environment and activities to connect outside the office
401k sponsorship

Fully sponsored medical, dental, and vision plan coverage
Inclusive environment and activities to connect outside the office
Commuter support and CitiBike membership

Membership to One Medical and virtual mental health support
Unlimited paid time off and flexible hours
401k sponsorship

Fully sponsored medical, dental, and vision plan coverage
Membership to One Medical and virtual mental health support
Inclusive environment and activities to connect outside the office
Unlimited paid time off and flexible hours
Commuter support and CitiBike membership
401k sponsorship

Open Roles

Technology

Analytics Engineer

New York, NY

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We’re looking for entrepreneurial analytics engineers who are motivated by our mission to simplify healthcare. We’re building a data platform and API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand their various data needs, and how to best use Ribbon’s data to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

While you love to analyze data, you are excited about automating data workflows so that anyone else can glean critical insights on how to use Ribbon’s core data set
You are proficient with SQL and have experience working with data at scale (e.g., EMR, Hadoop, Spark, HBase, Presto, Postgres)
You feel comfortable owning ML workflows, such as automating the training of a predictive model, the deployment of that model at scale, etc
You have some experience designing, building, and/or managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)You have a track record of learning new technologies and languages on the job
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Work closely with both business stakeholders and the machine learning team at Ribbon to democratize data access
Build and launch new models into production: You will work with the machine learning team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Build data infrastructure and work closely with data pipelines: You will develop infrastructure to support our ETL, analytics, and modeling workflows. Data engineering is a core part of what we do, so you have to love working closely with data!
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Evaluate third-party data sources: You will make decisions about what data is worth buying to augment the Ribbon data set

More Info

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Machine Learning Engineer

New York, NY

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We’re looking for entrepreneurial ML engineers who are motivated by our mission to simplify healthcare. We’re building a data platform and API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand their various data needs, and how to best use Ribbon’s data to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You are proficient with SQL and have experience working with data at scale (e.g., Postgres, EMR, Spark, HBase, Presto, Postgres)
You feel comfortable owning ML workflows, such as automating the training of a predictive model, the deployment of that model at scale, etc
You have some experience designing, building, and/or managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure).
You have a track record of learning new technologies and languages on the job
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Work closely with both business stakeholders and the machine learning team at Ribbon
Build and launch new models into production: You will work with the machine learning team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Build data infrastructure and work closely with data pipelines: You will develop infrastructure to support our ETL, analytics, and modeling workflows. Data engineering is a core part of what we do, so you have to love working closely with data!
Build and refine ML models: You will help create ML models that improve Ribbon's abilities to surface the most accurate healthcare data possible
Evaluate third-party data sources: You will make decisions about what data is worth buying to augment the Ribbon data set

More Info

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Software Engineer - Internship

New York, NY or Remote

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We’re looking for entrepreneurial software engineer interns who are motivated by our mission to simply healthcare. We’re building an API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand our customers’ use cases and challenges, and build products to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have a strong background in Computer Science or other equivalent field
You have experience developing full applications from start-to-finish
You have experience working with data (e.g., can work with data in some form of SQL, Postgres, Python, Spark, HBase or Presto, etc.)
You are familiar with AWS cloud technologies and have a track record of learning new technologies and languages on the job

Your day-to-day:

Build production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability
Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs and front-end applications to extend the reach of our core technology
Build data pipelines: You will build data pipelines to bring together thousands of datasets across hundreds of different sources; data engineering is a core part of what we do
Build data infrastructure: You will develop infrastructure to support our ETL, analytics and modeling workflows
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)

More Info

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Software Engineer (All Levels)

New York, NY

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We’re looking for entrepreneurial software engineers who are motivated by our mission to simplify healthcare. We’re building an API layer that powers the workflows of healthcare providers, care navigation platforms, health plans, and emerging digital health companies. You’ll be involved throughout the product lifecycle and collaborate closely with technical and non-technical stakeholders to understand our customers’ use cases and challenges, and build products to solve them.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience working with data at scale (e.g., EMR, Hadoop, Spark, HBase, Presto, pushed the limits of Postgres) and are familiar with SQL
You have experience developing and deploying applications to a production environment
You have some experience designing, building, and/or managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)
You care about building enterprise-grade systems because you understand how our products meaningfully impact patients downstream
You have a track record of learning new technologies and languages on the job
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Build production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability
Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Build data infrastructure and work closely with data pipelines: You will develop infrastructure to support our ETL, analytics, and modeling workflows. Data engineering is a core part of what we do, so you have to love working closely with data!
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Evaluate third-party and open source software: You will make decisions about what we build versus buy and where to buy

More Info

Apply

Software Engineer, Data

New York, NY

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Data is a core part of our product. Our data pipelines today consist of thousands of datasets from hundreds of unique sources and continues to grow every day. This pipeline powers our machine learning models and API, which powers production workflows that affect real patients. We’ve experienced rapid growth in data scale over the past few years and are looking for an experienced developer to build scalable systems that can support the next phase of our growth. We are looking for someone who can architect efficient and scalable systems, set data engineering standards for the engineering organization, and enjoys rolling up their sleeves and coding.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience designing and implementing data warehouses and ETL architecture in the cloud and are excited to leverage your experience to build from the ground up
You are very comfortable with SQL (Hive, Oracle, Vertica…etc.) and relational databases; Python experience would be a big plus but not required
You have a unique ability and passion for transforming large and complex datasets into information that is useful for real life decision making
You are able to break down ambiguous problems and propose clear data modeling designs
You have the ability to make thoughtful trade-offs between long-term scalability and moving quickly in the short-term
You care deeply about implementing best practices that ensure data integrity and reliability because you understand how our products meaningfully impact patients downstream
Helpful but not required: You have experience working with healthcare data (e.g. claims, directory, medical records)

Your day-to-day:

Architect and build our data warehouse: You will design and build a data warehouse that will serve as the foundation for our data pipelines and machine learning
Scale our machine learning efforts: You will build data infrastructure to enable our machine learning engineers to deploy existing models to our production data pipeline and expand their analytics efforts
Build a data extraction framework: You will design and improve upon our current system of record for ingesting data from hundreds of different sources
Build data pipelines: You will integrate many data sources into the Ribbon data pipeline. You will set the standards by which other engineers building data pipelines will follow
Build light-weight automation: You will develop systems and tools to configure, monitor, and orchestrate our data infrastructure
Develop data standards: You will develop Ribbon’s internal standards for data management and data governance

More Info

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Staff Software Engineer

New York, NY

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The usage of our API has grown quickly, both in terms of clients and raw usage. We are looking for a senior platform engineer to help us shape and build the next generation of our platform as we look to scale the ways in which our clients use our API. We are looking for someone who can architect efficient and scalable systems, set engineering standards for the engineering organization, our application/platform, and enjoys rolling up their sleeves and coding. Clients are only accessing a fraction of Ribbon’s data. The evolution of our platform will be crucial in letting our users tap into the fullest potential of our data, which will be critical in furthering Ribbon’s mission of simplifying healthcare.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience designing and implementing APIs, and are excited at the opportunity to build an API platform from the ground up
You are experienced in data model design and like to think about systems and services
You have been a technical lead among a team of engineers working on a production-grade API
You have the ability to make thoughtful trade-offs between long-term scalability and moving quickly in the short-term
You care deeply about implementing best practices that ensure data integrity and reliability because you understand how our products meaningfully impact patients downstream
Although you’ll initially work mostly in Python, you’ll help us continue to evaluate new technologies and find the best tools for the job at hand

Your day-to-day:

Architect and build a production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability. You will help create a platform that is the foundation of how the world interacts with Ribbon’s data.
Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs to extend the reach of our core technology
Develop data standards: You will develop the platform’s standards for data management and data governance
Ensure reliability: You will architect and set up the monitoring and fail safes needed to make sure that our API is robust and can handle scalability issues
Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
Evaluate third-party and open source software: You will make decisions about what we build versus buy and where to buy

More Info

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Product

Associate Product Manager

New York, NY

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We are looking for an ambitious Associate Product Manager who is passionate about simplifying healthcare and eager to learn about the intricacies of designing, launching, and supporting a complex data product. You will be responsible for maintaining and enhancing our existing data products by understanding their usage and impact, identifying gaps in our feature sets, and driving the incorporation of new data to fill those gaps. You will play a critical role in ensuring the quality, accuracy, and coverage of Ribbon’s core data asset.

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

You have experience working in a fast-paced, high-feedback environment (e.g. product, engineering, consulting, banking). If you’re a new grad, you have extensive internship experience in one or more of these fields.
You thrive in ambiguous environments. When the path forward is uncertain, you push forward to find creative solutions.
You are excited about data and enjoy working in the weeds of messy and complicated datasets.
You are extraordinarily detail oriented.
You have the technical capacity to work with engineering and analytics teams and can learn new technologies quickly.
You value feedback and reflection.
You have strong written and verbal communication skills and effectively organize and convey your thoughts and ideas.
You love solving difficult problems for users and teammates.

Your day-to-day

Maintain and enhance our products: Ensure the quality, coverage, and usability of our existing products by identifying and addressing their gaps.
Operationalize data: Map disparate data sources, troubleshoot data discrepancies/bugs, and build product to optimize these processes at scale.
Build new products: Take new products from inception to launch.
Analyze and organize: Conduct rigorous analysis of internal and external data to formulate strong perspectives and plan for team-wide product development.
Bring order to chaos: Help build operational processes across our product and engineering teams that will enable us to move faster and track progress.

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Product - Internship

New York, NY

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We are looking for a product intern who is excited about solving difficult data problems in the healthcare ecosystem. Data is at the center of Ribbon’s value proposition and as such, you will be responsible for scoping new data products, analyzing our existing data asset, and coordinating technical and operational efforts in order to simplify healthcare decision making.

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Product Manager - Platform

New York, NY

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Being able to access and engage with Ribbon’s data is a core aspect of our product and success as a company. As such, we’re looking for an experienced Platform Product Manager who will lead the development of an enterprise-grade API layer that sets the foundation for a client-facing data platform. You will not only work with engineering leadership to rebuild our existing API to be more flexible, scalable, and stable, but also spearhead the creation of new frontend tools and workflows on top of it. We’re looking for someone who has learned from experience what works and what doesn’t when building a B2B SaaS platform and is excited to apply their knowledge to help make healthcare decisions high-quality, cost-effective, and convenient for all.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have B2B SaaS product management experience
You have experience building an API and/or platform product
You have a deep understanding of APIs
You are very comfortable working with data
You have experience building user-facing products and are comfortable managing UI/UX design workflows

Bonus:

You have experience taking something from 0 to 1 (e.g. a product, a company, a team, etc.)
You have experience leading teams and people
You have experience in the healthcare industry
You have an engineering background

Your day-to-day:

Enterprise-grade API: Collaborate with Engineering to rebuild our existing API infrastructure to better support existing use-cases and new front end workflows.
External platform: Create a client-facing platform that enables our partners to manage their instance of Ribbon’s API and to manage the data within it.
Internal tools: Build internal tools and processes that will increase operational efficiency across the company.
Product leadership: Build a product roadmap, acquire necessary resources, hire additional team members, and lead the execution of Platform development.

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Customer and Product Deployment

Customer Partnership Lead

New York, NY

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We are building a creative, energetic, and mission-driven team that will work directly with Ribbon Health’s customers to make sure our products are powering convenient, cost-effective, and high-quality healthcare decisions in the world. As the Customer Partnerships Lead on this team, you will help Ribbon strengthen our customer partnerships with healthcare startups and enterprises across multiple industry segments, build data partnerships with existing customers, and develop internal metrics and processes. This role requires a hybrid skill set across customer success, partnerships, and business operations, and we’re looking for someone who loves wearing these different hats!

What we look for at Ribbon

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role

You have experience building and navigating customer relationships across different levels and functions within an organization, and breaking down barriers in order to get something done
You are deeply empathetic to the needs of each customer stakeholder, and you build high trust relationships by understanding their needs, motivations, and challenges and by being an advocate for them
You have strong business acumen and have the ability to model the business value and financial impact of prospective partnerships
You have experience navigating greenfield and ambiguous problem spaces, bringing order to chaos, and developing creative solutions to partnership opportunities
You are a clear, concise, and credible communicator; you can motivate, support and lead discussions with a diverse set of stakeholders
You can distill and explain complex healthcare concepts with clarity and simplicity, to both healthcare insiders and someone who is brand new to the space
You care about how business and product decisions impact both our direct users and the patients and families who are affected downstream
You have experience with structuring and negotiating deal terms for a SaaS business
Nice to have: You have experience leading customer partnerships at Fortune 500 healthcare enterprises

Your day-to-day

Build and cultivate executive-level relationships with customer stakeholders and become a trusted advisor and advocate
Lead renewal and growth initiatives within existing accounts, as well as other efforts designed to expand and deepen customer relationships
Identify and drive data partnerships to increase the network effects of Ribbon’s platform
Surface relevant signal from customers that have implications for how we build and deploy our products
Define and implement internal performance metrics and lead initiatives to drive improvements

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Product Deployment Engineer

New York, NY

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We are building a frontline engineering team that will work directly with Ribbon’s customers. The mission of this team is to make sure Ribbon products are powering better healthcare decisions in the real world, and you will do so by helping customers deploy existing Ribbon products and taking the first steps towards building new products where there are gaps today.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have a strong engineering background in Computer Science, Mathematics, or other Engineering or Sciences
You care deeply about making sure products just work in the real world and result in better healthcare decisions for patients
You understand how technical decisions impact both our direct users and the patients and families who are affected downstream
You can troubleshoot and solve open ended problems independently
You can explain complex technical concepts with clarity and simplicity, to an engineer, a doctor, or a call center agent
You have experience working with data at scale and in designing, building, and implementing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)
You have experience working with healthcare data (e.g. claims, directory, medical records); this is helpful but not required

Your day-to-day:

Deploy our product: You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, supporting customer implementations, and developing solutions to new problems we haven’t seen
Develop products on the frontlines: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to develop new products and product features. You are an investigative journalist who can see a problem, build and test prototypes quickly, and work with the rest of the engineering and product team to build for scale
Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints
Scale our impact: You will help Ribbon grow its customer base by supporting sales and marketing efforts
Improve operations: You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needs

More Info

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Product Deployment Manager

New York, NY

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We are building a frontline team that will work directly with Ribbon’s customers to make sure our products are powering better healthcare decisions in the real world. As the Product Deployment Manager on this team, you will help customers deploy existing Ribbon products and scope out new products and features where there are gaps today. By doing so, you will ensure that our product is effectively adapted to meet a variety of customer use cases and that it is evolving in response to the market signal we receive through our customer base. Your function will be critical to both the present implementation and future design of Ribbon’s product.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience in a customer-facing role or have strong written and verbal communication skills
You care deeply about making sure products just work in the real world and result in better healthcare decisions for patients
You can troubleshoot and get to the bottom of open ended technical problems independently
You can explain complex technical concepts with clarity and simplicity, to an engineer, a doctor, a call center agent, or executive
You understand how technical decisions impact both our direct users and the patients and families who are affected downstream
You have some experience working with data at scale and understand the complexity of deploying an API product
Helpful but not required: You have experience working with healthcare data (e.g. claims, directory, medical records)

Your day-to-day:

Deploy our product: You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, supporting customer implementations, and developing solutions to new problems we haven’t seen
Develop products on the frontlines: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to develop new products and product features. You are an investigative journalist who can see a problem, build and test prototypes quickly, and work with the rest of the engineering and product team to build for scale
Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints
Scale our impact: You will help Ribbon grow its customer base by supporting sales and marketing efforts
Improve operations: You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needs

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Growth

Business Development Lead

New York, NY

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We are looking for a Business Development Lead to help us develop new partnerships with leading digital health companies, help shape our go-to-market strategy by researching, segmenting, and building empathy for innovative digital health initiatives, and working with our product & engineering teams to be the voice of the market in product development

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Enterprise Sales Lead – Health Plans

New York, NY

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We are looking for an Enterprise sales Lead to lead our efforts in engaging and partnering with health plans across existing and new health plan products, to collaborate with the team to refine our positioning and messaging for health plans, and to build empathy for and act as the voice of health plans in new product development.

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Product Marketing Manager

New York, NY

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We are looking for an ambitious Product Marketing Manager who is passionate about simplifying healthcare and eager to develop and implement results-driven marketing strategies that support Ribbon’s goals. You will work side-by-side with our marketing, product, BD and sales teams to deeply understand our customers’ needs and develop strategic campaigns that communicate Ribbon’s value to the market. You will build creative campaigns that excite new audience segments and drive awareness and revenue. You will play a critical role in communicating the value proposition for Ribbon’s solutions.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience working in a fast-paced, high-feedback environment
When the path forward is uncertain, you push forward to find creative solutions
You are excited about marketing and enjoy finding simple ways to communicate complex ideas
You are extraordinarily detail oriented
You have exceptional written and verbal communication skills and effectively organize and convey your thoughts and ideas
You value feedback and reflection
You have the interest and curiosity to dive deep into healthcare and technology concepts, themes, and trends
You love solving difficult problems for users and teammates

Your day-to-day:

Develop differentiated messaging: Ensure unique messaging that resonates with audience segments
Build sales enablement kits: Arm our go-to-market team with compelling content such as presentations, talking points, and collateral
Lead and execute cohesive marketing campaigns: Take creative campaign ideas from inception to launch
Partner with internal teams: Develop trusting relationships across product, deployment, sales, and engineering teams
Translate market feedback internally: Help identify market trends, shadow sales calls, and articulate Ribbon’s value in line with these trends

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People

Coordinator

New York, NY

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People are at the heart of everything we do as a company, and we are looking for an organized and communicative Coordinator to help us shape an exceptional culture and candidate experience at Ribbon. You will work closely with our Recruiting, People, and leadership teams to ensure that Ribbon continues to build an incredible culture and ensure that the company is running smoothly and scaling quickly so that we can power every healthcare decision to be convenient, cost-effective, and high-quality.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we're looking for in this role:

Passion for People: You care deeply about how people experience a culture, whether that’s the internal team or potential candidates who might be joining a company
Clear Communication: You have excellent communication skills across a variety of settings, including written and verbal, and enjoy collaborating with others across those settings
High Organization: You create structure out of chaos by and thrive in environments where you are multitasking in fast-paced environments with a sense of urgency
Curiosity & Efficiency: You are process-oriented and see opportunities to add efficiency to redundant processes for yourself and for others, constantly searching for places where we can be more effective

Your day-to-day

Work closely with our People and Recruiting teams and our hiring managers to create, coordinate, and schedule an amazing candidate experience for potential new teammates at Ribbon
Lead and plan internal team events and activities to help drive an exceptional office culture and further strengthen our connection as a team
Collaborate closely with our leadership team to help add efficiency to their day-to-day processes and organize & schedule critical meetings and collaborations
Grow with the company by taking on new operational activities and initiatives to enable the company to scale

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Head of People

New York, NY

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We are looking for a Head of People to help us build a high-performing, mission-driven, and kind team as Ribbon enters a period of explosive growth. Your goal will be to ensure that Ribbon is a meaningful, fun, diverse, equitable, and inclusive environment that is always living our values as our culture scales. Through your work across the full-employee cycle, from recruiting to onboarding to individual and team development, you will help make Ribbon the mission-driven place to work in NYC health-tech and the best career decisions anyone has ever made.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

You have experience scaling an early-stage, high-growth company across the full employee cycle, including recruiting, onboarding, and development
You have an immense passion for creating & scaling an exceptional, high-performing, empathetic, and kind culture
You believe that people are the key to every successful company and have a track record of acting on that belief
You have analytical rigor and a hypothesis-driven approach to make people strategy decisions and to design and improve critical processes
You have a strong desire to coach & improve our organization at every level, including coaching our management team, leading learning & development initiatives, and building out our People team
You have a commitment to and proven track record of building an inclusive, equitable, and diverse team and culture

Your day-to-day:

Leadership & strategy: Work closely with and be a part of our leadership team to set and execute our People strategy
Talent acquisition: Drive our recruiting efforts, including role definition, sourcing, screening, interviewing, and more
Training & development: Train and develop your teammates to ensure values and culture are evident across every step of our People experience and help our culture reach its full potential as we scale, starting with onboarding through the entire Ribbon teammate experience
Diversity, equity, and inclusion: Lead our DEI efforts and drive tactical initiatives to ensure that we are creating and maintaining the most diverse, equitable, inclusive, and welcoming culture possible as we grow and evolve
Processes & best practices: Collaborate with the whole team to define and document our people processes and Habits of Excellence

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Talent Acquisition Lead – Business

New York, NY

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We are looking for a Talent Acquisition Lead who specializes in business recruiting to help us identify and recruit the best sales and marketing candidates possible, to build a high-performing, mission-driven, kind, and diverse environment, and to help us guarantee that the most important part of Ribbon - the people we work with everyday - guarantees that working at Ribbon is the best career decision anyone has ever made.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

Demonstrated track record identifying and recruiting exceptional talent across business functions
A keen ability to interview high-caliber people and understand people’s goals and motivations
Excitement to shape and build Ribbon’s culture by bringing in the very highest-performing mission-driven people

Your day-to-day at Ribbon:

Work closely with our leadership team to set and execute our recruiting strategy, especially as it relates to identifying and attracting an exceptional, high-performing, kind, and diverse talent
Help define critical open roles and write job descriptions for exceptional performers for those roles
Build interview guides and rubrics for critical hires to ensure we screening for and driving selection of high-performing, mission-driven, and diverse talent to our team
Train the team in identifying, recruiting, and interviewing new additions to Ribbon and ensure that the whole team is focused on bringing on new talentImprove our talent acquisition processes to create a sustainable system for adding new people to the team

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Talent Acquisition Lead – Technical

New York, NY

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We are looking for a Talent Acquisition Lead who specializes in technical recruiting to help us identify and recruit the best engineering team possible, to build a high-performing, mission-driven, kind, and diverse environment, and to help us guarantee that the most important part of Ribbon - the people we work with everyday - guarantees that working at Ribbon is the best career decision anyone has ever made.

What we look for at Ribbon:

Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
Dedication to the creation of a diverse, equitable, and inclusive environment where teammates are celebrated for their unique perspectives and work together to simplify healthcare for all

What we’re looking for in this role:

Demonstrated track record identifying and recruiting exceptional talent across technical functions
A keen ability to interview high-caliber people and understand people’s goals and motivations
Excitement to shape and build Ribbon’s culture by bringing in the very highest-performing mission-driven people

Your day-to-day at Ribbon:

Work closely with our leadership team to set and execute our recruiting strategy, especially as it relates to identifying and attracting an exceptional, high-performing, kind, and diverse talent
Help define critical open roles and write job descriptions for exceptional performers for those roles
Build interview guides and rubrics for critical hires to ensure we screening for and driving selection of high-performing, mission-driven, and diverse talent to our team
Train the team in identifying, recruiting, and interviewing new additions to Ribbon and ensure that the whole team is focused on bringing on new talentImprove our talent acquisition processes to create a sustainable system for adding new people to the team

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