Careers

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

• Proven ability to develop new partnerships and build relationships in technical environments
• Analytical rigor and demonstrated capacity to add structure to unstructured environments, especially in go-to-market driven environments
• Excitement to work across technical and go-to-market organization to bring feedback from market to product development and product positioning

Your day-to-day:

• Develop relationships and strike new revenue-generating partnerships with innovative digital healthcare companies
• Lead market segmentation efforts and refine company perspective on the digital health market
• Build empathy for new segments and markets where Ribbon can provide an enabling layer for high-quality, cost-effective, and convenient healthcare decisions
• Work closely with product and engineering teams to scope new products and be the voice of the customer in new product development
• Collaborate across all teams to ensure every new partner is successfully onboarded and launched

 What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment

What we’re looking for in this role:

• You have deep empathy and understanding of cost & quality transparency in healthcare
• You have a strong perspective on products to enable more effective healthcare decision making (e.g., designing medical bundles using claims, identifying signals of surgeon quality, identifying the analytical nuances of cost transparency)
• You are analytically rigorous and have the statistical acumen to research literature and evaluate first and third party data sources in order to design products that drive improved care decisions.
• You have the technical capacity and ability to work with engineering and analytics teams to design data flows and lead the development of new products

Your day-to-day:

• Design new products: Lead the design and development of Ribbon’s cost & quality transparency API and its supporting products
• Organize and motivate teams: Collaborate closely with engineering and analytics team to drive the development of cutting-edge cost & quality products
• Conduct targeted research: Conduct literature review and first party research to drive Ribbon’s leading cost & quality transparency product and develop new cost & quality metrics.
• Collaborate and gather feedback: Work closely with our partners, prospects, and others in healthcare to build empathy for the patient experience and design products that best solve the cost & quality data gap in care navigation

 What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude, including a strong comfort with a lean and highly collaborative environment

What we’re looking for in this role:

• You have a strong engineering background in Computer Science, Mathematics, or other Engineering or Sciences
• You care deeply about making sure products just work in the real world and result in better healthcare decisions for patients
• You understand how technical decisions impact both our direct users and the patients and families who are affected downstream
• You can troubleshoot and solve open ended problems independently
• You can explain complex technical concepts with clarity and simplicity, to an engineer, a doctor, or a call center agent
• You have experience working with data at scale and in designing, building, and implementing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)
• You have experience working with healthcare data (e.g. claims, directory, medical records); this is helpful but not required

Your day-to-day:

• Deploy our product: You will help Ribbon deliver on its mission of simplifying health care decisions by partnering with customers to design and develop their own products, supporting customer implementations, and developing solutions to new problems we haven’t seen
• Develop products on the frontlines: You will identify customer pain points and product gaps, and collaborate with product and engineering teams to develop new products and product features. You are an investigative journalist who can see a problem, build and test prototypes quickly, and work with the rest of the engineering and product team to build for scale
• Unblock our customers: You will analyze and resolve technical problems and roadblocks for customers, through deep understanding of Ribbon products and creative solutions to product constraints
• Scale our impact: You will help Ribbon grow its customer base by supporting sales and marketing efforts
• Improving operations: You will identify opportunities to optimize repeated workflows and create scalable systems and tools for addressing customer needs

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

• Demonstrated capability to build revenue-generating partnerships with health plans across different levels of the organization
• Proven track record of engaging and collaborating with health plans in data-driven settings
• Ability to provide market feedback across go-to-market and technical teams to ensure rapid product and communication improvements

Your day-to-day:

• Develop new relationships and strike revenue-generating partnerships with health plans
• Be present where our partners are; attend conferences and industry events and spend time with our partners
• Provide voice of health plan across all teams to further develop company empathy for our partners’ problems
• Collaborate across organization to refine Ribbon perspective on go-to-market efforts for health plans 

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

• Proven desire and ability to lead People efforts from recruiting, onboarding, development, and across all elements of shaping an exceptional culture
• Demonstrated track record recruiting top-tier business and technical talent in a high-growth environment
• Excitement to learn and work  in-depth with every function of a technical and high-growth organization

Your day-to-day:

• Work closely with and be a part of our leadership team to set and execute our People strategy
• Drive our recruiting efforts, including role definition, sourcing, screening, interviewing, and more
• Train and develop your teammates to ensure values and culture are evident across every step of our People experience and help our culture reach its full potential as we scale
• Work across teams to create an inspiring onboarding experience for all new teammates
• Collaborate with the whole team to define and document our Habits of Excellence

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

• You have a strong engineering background in Computer Science, Mathematics, or other Engineering or Sciences
• You have experience designing and implementing data warehouses and ETL architecture in the cloud and are excited to leverage your experience to build from the ground up
• You are an expert in SQL (Hive, Oracle, Vertica…etc.) and relational databases; Python experience would be a big plus but not required
• You have a unique ability and passion for transforming large and complex datasets into information that is useful for real life decision making
• You are able to break down ambiguous problems and propose clear data modeling designs
• You have the ability to make thoughtful trade-offs between long-term scalability and moving quickly in the short-term
• You care deeply about implementing best practices that ensure data integrity and reliability because you understand how our products meaningfully impact patients downstream
• You have experience working with healthcare data (e.g. claims, directory, medical records); this is helpful but not required

Your day-to-day:

• Architect and build our data warehouse: You will design and build a data warehouse that will serve as the foundation for our data pipelines and machine learning
• Scale our machine learning efforts: You will build data infrastructure to enable our machine learning engineers to deploy existing models to our production data pipeline and expand their analytics efforts
• Build a data extraction framework: You will design and improve upon our current system of record for ingesting data from hundreds of different sources
• Build data pipelines: You will integrate many data sources into the Ribbon data pipeline. You will set the standards by which other engineers building data pipelines will follow
• Build light-weight automation: You will develop systems and tools to configure, monitor, and orchestrate our data infrastructure
• Develop data standards: You will develop Ribbon’s internal standards for data management and data governance

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

• You have a strong background in Computer Science or other equivalent field
• You have experience developing full applications from start-to-finish
• You have experience working with data at scale (e.g., EMR, Hadoop, Spark, HBase, Presto, pushed the limits of Postgres) and designing, building, and managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)
• You care about building enterprise-grade systems because you understand how our products meaningfully impact patients downstream
• You have comfort with our stack (AWS Lambda, Elastic Beanstalk, Serverless, API Gateway) and have a track record of learning new technologies and languages on the job

Your day-to-day:

• Build production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability
• Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs and front-end applications to extend the reach of our core technology
• Build data pipelines: You will build data pipelines to bring together thousands of datasets across hundreds of different sources; data engineering is a core part of what we do
• Build data infrastructure: You will develop infrastructure to support our ETL, analytics  and modeling workflows
• Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
• Evaluate third-party and open source software: You will make decisions about what we build versus buy and where to buy

What we’re looking for in this role:

• You have a strong background in Computer Science or other equivalent field
• You have experience developing full applications from start-to-finish
• You have experience working with data (e.g., can work with data in some form of SQL, Postgres, Python, Spark, HBase or Presto, etc.)
• You are familiar with our stack (AWS Lambda, Elastic Beanstalk, Serverless, API Gateway) and have a track record of learning new technologies and languages on the job

What we’re looking for in this role:

• You have a strong background in Computer Science or other equivalent field
• You have experience developing full applications from start-to-finish
• You have experience working with data (e.g., can work with data in some form of SQL, Postgres, Python, Spark, HBase or Presto, etc.)
• You are familiar with our stack (AWS Lambda, Elastic Beanstalk, Serverless, API Gateway) and have a track record of learning new technologies and languages on the job

Your day-to-day:

• Build production-grade API platform: You will design, build, and maintain Ribbon’s core APIs and services, making sure our platform is enterprise-grade across end-user functionality, security, and scalability
• Build and launch new products: You will work with the product team to design, build, and launch new products and product features. This includes new APIs and front-end applications to extend the reach of our core technology
• Build data pipelines: You will build data pipelines to bring together thousands of datasets across hundreds of different sources; data engineering is a core part of what we do
• Build data infrastructure: You will develop infrastructure to support our ETL, analytics  and modeling workflows
• Build internal tools: You will help our internal teams 10x their efforts by developing tools to streamline their workflows (e.g. sales, deployment, recruiting, and product)
• Evaluate third-party and open source software: You will make decisions about what we build versus buy and where to buy

What we look for at Ribbon:

• Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
• Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
• Grit, hustle, desire, and a “get-it-done” attitude;  strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams

What we’re looking for in this role:

• Demonstrated track record identifying and recruiting exceptional talent across technical  functions
• A keen ability to interview high-caliber people to interview and understand people’s goals and motivations
• Excitement to shape and build Ribbon’s culture by bringing in the very highest-performing mission-driven people

Your day-to-day:

• Work closely with our leadership team to set and execute our People strategy, especially as it relates to identifying and attracting an exceptional, high-performing, kind, and diverse talent
• Help define critical open roles and write job descriptions for exceptional performers for those roles
• Build interview guides and rubrics for critical hires to ensure we screening for and driving selection of high-performing, mission-driven, and diverse talent to our team
• Train the team in identifying, recruiting, and interviewing new additions to Ribbon and ensure that the whole team is focused on bringing on new talent
• Improve our talent acquisition processes to create a sustainable system for adding new people to the team