Careers
We’d love to meet you!
We are looking for exceptional people who care deeply about ensuring that every healthcare decision is high-quality, cost-effective, and convenient. We are looking for grit and tenacity, kindness, intellectual curiosity, and a commitment to developing and improving your teammates. We want you to live our values with us.
We are not looking for specific titles, degrees, or any other “right background”. If you’re hungry, driven, and motivated, and you think you have what it takes to be the best candidate in a role, we want to meet you. If you don’t see a role below that you think should be there, we want to meet you. If you care about simplifying healthcare, we want to meet you.
Business Development Lead
We are looking for a Business Development Lead to help us develop new partnerships with leading digital health companies, help shape our go-to-market strategy by researching, segmenting, and building empathy for innovative digital health initiatives, and working with our product & engineering teams to be the voice of the market in product development
What we look for at Ribbon:
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
What we’re looking for in this role:
- Proven ability to develop new partnerships and build relationships in technical environments
- Analytical rigor and demonstrated capacity to add structure to unstructured environments, especially in go-to-market driven environments
- Excitement to work across technical and go-to-market organization to bring feedback from market to product development and product positioning
Your day-to-day:
- Develop relationships and strike new revenue-generating partnerships with innovative digital healthcare companies
- Lead market segmentation efforts and refine company perspective on the digital health market
- Build empathy for new segments and markets where Ribbon can provide an enabling layer for high-quality, cost-effective, and convenient healthcare decisions
- Work closely with product and engineering teams to scope new products and be the voice of the customer in new product development
- Collaborate across all teams to ensure every new partner is successfully onboarded and launched
Cost & Quality Product Manager
We are looking for a Cost & Quality Product Manager to help lead our product development efforts for all provider cost & quality products, to work closely with our engineering and analytics teams to structure, spec, and manage new product development, and to collaborate with customer success & sales to build empathy for all partners & segments across their cost & quality transparency problems
What we look for at Ribbon:
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
What we’re looking for in this role:
- Deep empathy and understanding of cost and quality transparency in healthcare and a strong perspective on products to fix that (e.g., designing medical bundles using claims, identifying signals of surgeon quality, identifying the analytical nuances of cost transparency)
- Analytical rigor and statistical acumen to research literature and evaluate first and third party data sources in order to design products that drive improved care decisions
- Proven technical capacity and and capability to work with engineering and analytics teams to design data flows and lead the development of new products
Your day-to-day:
- Lead the design and development of Ribbon’s cost & quality transparency API and supporting products
- Collaborate closely with engineering and analytics team to drive the development of cutting-edge cost & quality products
- Conduct literature review and first party research to develop new cost & quality metrics and as part of Ribbon’s perspective as leading cost & quality transparency product
- Work closely with our partners, prospects, and others in healthcare to build empathy for the patient experience and design products that best solve the cost & quality data gap in care navigation
Enterprise Sales Lead – Health Plans
We are looking for an Enterprise sales Lead to lead our efforts in engaging and partnering with health plans across existing and new health plan products, to collaborate with the team to refine our positioning and messaging for health plans, and to build empathy for and act as the voice of health plans in new product development.
What we look for at Ribbon:
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
What we’re looking for in this role:
- Demonstrated capability to build revenue-generating partnerships with health plans across different levels of the organization
- Proven track record of engaging and collaborating with health plans in data-driven settings
- Ability to provide market feedback across go-to-market and technical teams to ensure rapid product and communication improvements
Your day-to-day:
- Develop new relationships and strike revenue-generating partnerships with health plans
- Be present where our partners are; attend conferences and industry events and spend time with our partners
- Provide voice of health plan across all teams to further develop company empathy for our partners’ problems
- Collaborate across organization to refine Ribbon perspective on go-to-market efforts for health plans
Head of People
We are looking for a Head of People to help us build a high-performing, mission-driven, and kind team as Ribbon enters a period of explosive growth, to ensure Ribbon is a meaningful, fun, diverse, and inclusive environment that is always living our values as our culture scales, and to help us guarantee that working at Ribbon is the best career decision anyone has ever made.
What we look for at Ribbon:
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
What we’re looking for in this role:
- Demonstrated track record recruiting top-tier business and technical talent in a high-growth environment
- Proven desire and ability to lead People efforts from recruiting, onboarding, development, and across all elements of shaping an exceptional culture
- Excitement to learn and work in-depth with every function of a technical and high-growth organization
Your day-to-day:
- Work closely with our leadership team to set and execute our People strategy
- Own our recruiting efforts, including role definition, sourcing, screening, interviewing, and more
- Train and develop your teammates to ensure values and culture are evident across every step of our People experience
- Work across teams to create an inspiring onboarding experience for all new teammates
- Collaborate with the whole team to define and document our Habits of Excellence
Marketing Lead
We are looking for a Marketing Lead to help lead our external outreach and communications efforts, define Ribbon’s brand and market positioning, and work across the team to ensure that Ribbon is the go-to infrastructure solution for healthcare enterprises
What we look for at Ribbon:
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
What we’re looking for in this role:
- Proven ability to build and lead marketing and communication strategy in an enterprise environment
- Analytical rigor and capacity to identify and evaluate market segments and identify hypothesis-driven solutions to unstructured problems
- Comfort operating within a high-growth and technical environment
Your day-to-day:
- Lead our efforts to develop a unique marketing and positioning strategy across several healthcare enterprise segments
- Collaborate with product, customer success, and go-to-market teams to define product marketing messaging and build out collateral
- Work with industry thought leaders and members of the media to develop unique, helpful, and educational content on high-quality, cost-effective, and convenient healthcare decisions
- Refine and oversee Ribbon’s brand and positioning
Senior Software Engineer (Multiple Openings)
We are looking for a Senior Software / Data Engineer to take our infrastructure to the next level, scale our data collection & normalization efforts, and maintain an enterprise-grade system.
What we look for at Ribbon:
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
What we’re looking for in this role:
- Experience in working with data at scale (e.g., EMR, Hadoop, Spark, HBase, Presto, pushed the limits of Postgres) and in designing, building, and managing scalable systems in the cloud (e.g., AWS, Google Cloud, Azure)
- Proven track record of developing full applications start-to-finish at varying levels of complexity and in collaborating alongside other teams (e.g., data science, sales) in solving open-ended problems
- Excitement for collaborating with and mentoring others in across go-to-market, product, and technical teams
Your day-to-day:
- Leading our efforts in developing infrastructure to scale data collection, normalization, and modeling efforts to drive a scalable and performant data platform (e.g., build system to quickly deploy new data science models across millions of rows)
- Ensuring Ribbon API is enterprise-grade across end-user functionality, security, and scalability (e.g., design new endpoints & functionality based on customer requests that preserve backwards compatibility)
- Design new sync logic across multiple decentralized data indices to improve customer ability to edit and add new data (e.g., ensure updates from indices flow to core database and properly push relevant data in real-time)
- Run critical independent software engineering projects while also working closely with the engineering, data science, and business teams (e.g., interfacing with our customers’ engineering teams in parallel with our product team)
Software Engineer (Multiple Openings)
We are looking for a Software / Data Engineer to help us scale our data product across data collection, normalization, and modeling efforts. A best-in-class ETL pipeline is core to our ability to build a great product and have a meaningful impact on healthcare decisions.
What we look for at Ribbon:
- Passion and drive to simplify healthcare by building products that increase access to care and power every healthcare decision to be high-quality, cost-effective, and convenient
- Commitment to Ribbon Health company values, working on an exceptional team, and building an exceptional company
- Grit, hustle, desire, and a “get-it-done” attitude; strong comfort with a lean startup environment, where everyone is encouraged to participate in and contribute across all teams
What we’re looking for in this role:
- Familiarity across full stack and relevant past experience shipping product and working with data at scale (e.g., PostgreSQL, Hadoop, Spark, HBase, Presto, Hive)
- Proven ability to learn quickly and experiment with new technical solutions to solve hard and unstructured data problems
Your day-to-day:
- Scaling out our data collection, normalization and modeling efforts to help build a best in class healthcare data platform
- Build, design, improve, and launch new API features. To learn more, see: https://ribbon.readme.io/docs
- Manage independent work-streams while also working collaboratively with data science (e.g., deploying new models) and business teams (e.g., sales engineering)
