Roadmap to a better way: How reliable patient information transforms patient experiences
Stephanie St. Thomas
September 30, 2020
CMS found that 52% of provider information on a health plan’s directory is wrong. This number is incredibly sobering. How can we make informed healthcare decisions with such a shaky foundation? Thankfully, through the era of machine learning and APIs, there is finally a better way to manage provider information for better patient experiences.
The outline below (and in full here) illustrates how, when we fix provider information, we can fix healthcare for the better.
Our customers are unlocking better patient experiences by tapping into our comprehensive and accurate information on providers, facilities, and networks. Whether you are building consumer-facing provider search functionality, routing through referral management, or improving directory accuracy, accurate provider information doesn’t need to be your headache.